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+54

Gastehuis in Parys

De Kaapse Rust Guesthouse & Venue

Resensies

3.8/ 5

Gebaseer op 4 resensies

Goed

Netheid

4.0

Ligging

4.3

Waarde vir geld

3.3

Diens

3.3

Veiligheid

4.3

Henri P

1 nag ⋅ Saam met lewensmaat

5.0

Jan 2026

Gerieflik en gemaklik. Heerlik gebly. Dit was net baie warm en die klein fan'tjie het hard gewerk.

Netheid

5.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

5.0

Kamer bespreek

Vergelegen Deluxe Su...

Kamer bespreek

Luukse Boetiekkothui...

Anonieme gas

Kort verblyf ⋅ Saam met lewensmaat

4.6

Des 2025

Netheid

5.0

Diens

5.0

Ligging

5.0

Veiligheid

5.0

Waarde vir geld

3.0

Kamer bespreek

Vergelegen Deluxe Su...

Chris H

Kort verblyf ⋅ Saam met lewensmaat

2.8

Jan 2026

Disappointed. Not pleasant: There were issues with the TV which had to be resolved via the telephone, which took some time. The room was not properly cleaned between nights. We were disappointed with the rate as the lakkerslaap rate indicates that the rate is bed and breakfast; this is not the case, it is room only.

Word in die oorspronklike taal vertoon.

Netheid

2.0

Diens

2.0

Ligging

4.0

Veiligheid

4.0

Waarde vir geld

2.0

Kamer bespreek

Boschendal Superior ...

Sien gasheer se antwoord

Judy

De Kaapse Rust Guesthouse & Venue

Dear Chris, As per the complaint listed with the booking platform, we are very disappointed in your negligence, which caused a security and safety issue with throwing our remotes for the gate and alarm in a bush somewhere, causing a loss and security issue to other guests staying over. We, as Guesthouse establishments, do our utmost best to ensure a luxury stay and prepare the best we can for all situations. Unfortunately, we cannot control Vodacom Fibre or the local municipality's electricity dips. My advice to you is that a little bit of understanding for situations completely out of our control and rudeness steals the pleasure of giving excellent service, as rated by most of our other guests (Vodacom Fibre with reference numbers supplied to you). Like most Guesthouses, we work on Smart TV's with Netflix. We check all TV's before guests' arrival to ensure that it works properly. If there is a power outage or a fibre issue, we assist guests immediately to get everything online again. If a guest like yourself lets us know after hours, we assist immediately via the phone - which we have done with your enquiry - no delay, immediate telephonic assistance. You completely tuned out all settings instead of giving us a quick call to assist in fixing the issue. As per our records, the complaint was attended to immediately and resolved within 10 minutes. No enquiry or complaint received on our side with regard to the "bed and breakfast" option. The booking channel has been advised to correct the "bed and breakfast" in November. Emails regarding this regard refer. All Guesthouses do the necessary settings on a channel manager that updates to the booking channels, such as the platform you have used. We follow up with the booking channels and make requests for the necessary changes, but after our requests, it is completely in their hands. Please get in touch with the platform, as this is a complaint with them that you need assistance with. As per all our ratings, we received a 5-Star rating on cleanliness. If you had an issue, we were just a call away, and we have staff on-site from 07h00 to 17h00 daily. No notes or complaints received during your visit at all. Also note that the information on all channels and units is cleaned daily during weekdays from Mondays to Fridays. Weekends only by request. You checked out on a Saturday morning, and the cleaning schedule clearly shows daily cleaning, and my personal inspection list indicates that your unit were infact cleaned daily during your visit. Kindly indicate how you would like to proceed regarding the remote for the alarm system and the gate operation that were never handed in. You have my contact details to discuss this matter further.

Arina V

Kort verblyf ⋅ Saam met vriende

2.8

Des 2025

Teleurgesteld oor misverstand oor ontbyt. Akkommodasie was goed.

Netheid

4.0

Diens

1.0

Ligging

3.0

Veiligheid