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Lodge in Hartbeespoort

Hartbeespoort Country Hotel and Spa

Reviews

3.9/ 5

Based on 262 reviews

Good
Cleanliness
3.7
Location
4.1
Value for money
3.6
Service
3.9
Safety
4.1
Samantha V
Short stay ⋅ Family with teenagers
5.0
May 2026

Amazing family stay, highly recommend, will definitely be back. Exceptional, never been disappointed, everything was on point, clean and neat, assistance as and when required, staff was friendly and professional, office staff just as great. This is definitely a highly recommended place, they now have spa treatments and didn't get the chance to do it this weekend but will definitely be back. This is definitely a highly recommended place, nice family getaway, peaceful and fully equipped.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
6 to 8 Sleeper Jabul...
Lynette
Hartbeespoort Country Hotel and Spa
Thank you so much for your wonderful review! We are truly grateful for your kind words and are delighted to hear that you had another exceptional stay with us. It means so much to know that you found everything clean, comfortable, and well-equipped, and that our team made you feel welcome with friendly and professional service. We're especially excited that you noticed our new spa treatments! We completely understand that there wasn't enough time to experience them on this visit, but we look forward to welcoming you back soon so you can enjoy a well-deserved moment of relaxation. Thank you for recommending us to other families looking for a peaceful getaway. It is always a pleasure hosting you, and we can't wait to welcome you back for another memorable stay! Warm regards, Harry
Tanya J
Short stay ⋅ With partner
5.0
Apr 2026

Very Nice. Lovely Gardens and Birds.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Zanzibar 2 x bedroom...
Lynette
Hartbeespoort Country Hotel and Spa
Thank you so much for your lovely feedback! We are delighted to hear that you enjoyed our beautiful gardens and the abundance of birdlife. Creating a peaceful and relaxing environment for our guests is something we take great pride in, and it's wonderful to know you appreciated it. It was a pleasure hosting you, and we hope to welcome you back soon for another relaxing stay surrounded by nature. Warm regards,
Rene L
Short stay ⋅ With partner
5.0
Mar 2026

Was very pleasant, service is excellent, would go back any day. See stars.

Was baie aangenaam, diens is uitstekend, sal enige dag teruggaan. Sien sterre.

This review has been automatically translated using Google.
Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
10 Sleeper Costa Ric...
Lynette
Hartbeespoort Country Hotel and Spa

Thank you very much for the nice review. We are so grateful that you enjoyed your stay with us.

Baie dankie vir die mooi review. Ons is so dankbaar julle het dit by ons geniet.

This review has been automatically translated using Google.
Renier K
Short stay ⋅ With partner
4.8
Jul 2026

Not too bad. No bar for drinks and limited warm water to shower. Must get air cons in rooms as it was cold. My wife was not happy at all.

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
4.0
Room stayed in
Garden Suite no 3
Anonymous Guest
Short stay ⋅ With friends
4.8
Apr 2026

Cleanliness
5.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
4.0
Room stayed in
Zanzibar 2 x bedroom...
Lynette
Hartbeespoort Country Hotel and Spa
Ons is so bly julle het dit hier by ons geniet.
Joey S
Short stay ⋅ With partner
4.6
Mar 2026

Quiet getaway from the busy city life!!! We had a nice stay. The place was neat, just few windows. The 1 room had no window at all. We also didn't know there wouldn't be dishwashing soap for the dishes, because all the website places provide it.

Stil wegbreek van die stad se besige lewe af!!! Ons het lekker gebly. Die plek was netjies, net min vensters. Die 1 kamer het gladnie 'n venster gehad nie. Ons het ook nie geweet daar gaan nie opwasseep vir die skottelgoed wees nie, want al die webtuiste plekkies verskaf dit.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
5.0
Location
5.0
Safety
5.0
Value for money
4.0
Room stayed in
Zanzibar 2 x bedroom...
Lynette
Hartbeespoort Country Hotel and Spa

Good day Joey, thank you very much for your feedback – we really appreciate it. I am really sorry to hear that there was no soap in your room. We usually provide dish soap as well as toilet paper in all our rooms; we will look into the matter. Kind regards.

Goeiedag Joey, baie dankie vir u terugvoer – ons waardeer dit opreg. Ek is opreg jammer om te hoor dat daar nie seep in julle kamer was nie. Ons voorsien gewoonlik skottelgoedseep sowel as toiletpapier in al ons kamers; ons sal aandag gee aan die saak. Vriendelike groete.

This review has been automatically translated using Google.
Marelize D
Short stay ⋅ Family with young children
4.4
Apr 2026

Bad. Insects and worms fell from the thatched roof to the room. I had to sleep in the car with my elder daughter. Thatched roofs not serviced. The rooms don't have mops to clean in case you spill water/liquid. Toilet pipes were leaking.

Cleanliness
3.0
Service
4.0
Location
5.0
Safety
5.0
Value for money
5.0
Room stayed in
Lallapanzi 2 thatchr...
Liezl G
Short stay ⋅ Family with young children
3.6
Aug 2026

Not pleasant. Unfortunately, not a very nice stay. Our chalet was right next to the area where other people were camping. This is not visible in the photos they advertise. They were already playing music very loudly when we arrived. The lady who took us to our chalet just shrugged her shoulders and said it wasn't that bad. It was. The music didn't stop until 1 am the next morning. After 1 night, we looked for another place to stay and lost the rest of our money. The lady at reception didn't say much about our reason. I usually read reviews, and the reviews of the place seem good. But unfortunately we didn't experience it that way. The chalet itself isn't too bad. Everything is clean and tidy.

Nie aangenaam. Ongelukkig nie baie lekker gebly nie. Ons chalet was direk langs die area waar ander mense kamp. Dit is nie sigbaar in die foto's wat hulle adverteer nie. Hulle het met ons aankoms reeds kliphard musiek gespeel. Die dame wat ons na ons chalet geneem het, het slegs haar skouers opgetrek en gesê dis nie so erg nie. Dit was. Die musiek het eers 1 uur die volgende oggend opgehou. Ons het na 1 nag vir ons ander verblyf gesoek en maar die res van ons geld verloor. Die dame by ontvangs het nie veel gesê oor ons rede nie. Ek lees gewoonlik reviews, en die plek se reviews lyk goed. Maar ongelukkig het ons dit nie so beleef nie. Die chalet self is nie te sleg nie. Alles is skoon en netjies.

This review has been automatically translated using Google.
Cleanliness
4.0
Service
4.0
Location
3.0
Safety
4.0
Value for money
3.0
Room stayed in
Lallapanzi 1 thatchr...
Lynette
Hartbeespoort Country Hotel and Spa

Thank you very much for taking the time to share your experience with us. We are truly sorry that your stay did not meet your expectations, especially regarding the noise. We understand that it can be very unpleasant when one wants to relax away from home and is then disturbed by loud music. We would like to clarify that we allow guests to visit until 21:00 in the evening, as we are a leisure and holiday destination. However, we apologize if the noise continued after that. It is certainly not our intention to disturb other guests' rest. Our manager is on duty 24/7, and we remind all our guests to please let us know immediately if there is anything that bothers them. We will be happy to intervene immediately and try to sort out any problems. We are also pleased to hear that your unit itself was clean and tidy, but we are sorry that the noise ultimately affected your experience so negatively. We appreciate your feedback and will use it to ensure that we continually improve our guests' experience. We hope that we will have the opportunity to welcome you back in the future and provide you with the peaceful and enjoyable stay you have come to expect. Hartbeespoort Country Hotel & Spa

Baie dankie dat u die tyd geneem het om u ervaring met ons te deel. Ons is opreg jammer dat u verblyf nie aan u verwagtinge voldoen het nie, veral wat die geraas betref. Ons verstaan dat dit baie onaangenaam kan wees wanneer ’n mens weg van die huis wil ontspan en dan deur harde musiek gepla word. Ons wil wel graag verduidelik dat ons gaste toelaat om tot 21:00 in die aand te kuier, aangesien ons ’n ontspannings- en vakansiebestemming is. Ons vra egter om verskoning indien die geraas daarna voortgeduur het. Dit is beslis nie ons bedoeling dat ander gaste se rus versteur word nie. Ons bestuurder is 24/7 aan diens, en ons herinner al ons gaste om ons asb. onmiddellik te laat weet indien daar enigiets is wat hulle pla. Ons sal graag dadelik ingryp en enige probleme probeer uitsorteer. Ons is ook bly om te hoor dat u eenheid self skoon en netjies was, maar ons is jammer dat die geraas u ervaring uiteindelik so negatief beïnvloed het. Ons waardeer u terugvoer en sal dit gebruik om seker te maak dat ons ons gaste se ervaring voortdurend verbeter. Ons hoop dat ons in die toekoms die geleentheid sal kry om u weer te verwelkom en aan u die rustige en aangename verblyf te bied wat u verwag het. Hartbeespoort Country Hotel & Spa

This review has been automatically translated using Google.
Anonymous Guest
Short stay ⋅ With partner
3.4
Jul 2026

Cleanliness
3.0
Service
4.0
Location
2.0
Safety
5.0
Value for money
3.0
Room stayed in
Garden Suite no 3
Anonymous Guest
Short stay ⋅ With partner
3.4
Jan 2026

Cleanliness
1.0
Service
5.0
Location
3.0
Safety
5.0
Value for money
3.0
Room stayed in
Lady Lavendar overni...
Lynette
Hartbeespoort Country Hotel and Spa
Hi Sajjad, Thanks for your review - although we are a bit confused as you left us an "excellent 5-star" review on departure in our review book? The pictures on the website are exactly the same as what the room looks like. You booked Lady Lavendar through LekkeSlaap and you stayed in Lady Lavendar - may we please ask what was different from the pictures on the website? We honestly thought that you had enjoyed your stay as you didn't indicate anything else.

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3.9/5

Lynette Verified

Properties 1

Reviews 262

On LekkeSlaap 15 years

Reserve
From
R1 140
per night (sleeps 2)

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Reserve
From
From R1 140
per night (sleeps 2)
Reserve

You will not be charged yet.

From
R1 140
per night (sleeps 2)
Reserve

R104 Old Rustenburg Road, Zandfontein, Hartbeespoortdam, 0280, North West

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  • Sleeps 74 guests
  • All ages welcome
  • Check-in: 14:00 to 19:00
    Check-out: 10:00

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https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA52c3f979b588687a9c83ce35a76467ede1e31f519bfec407fb1804fc2c9f8f2c083b7a2703cca073d994c43a175672071792?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R1 140 per night (sleeps 2) 262 5 1 4 R104 Old Rustenburg Road Zandfontein 0280 North West 021 201 8901 14:00-19:00 10:00 -25.719254232344 27.808401941139
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