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Crimson Cottage

1 resensie
Selfsorg

Jou gasheer

Kyk ’n bietjie na die gasheer se rekord en hul ander blyplekke se resensies.

4.3/5

Stephan Geverifieer

Eiendomme 34

Resensies 97

Jaar gelys 3

Opsomming van Resensie

3.8 uit 5van 1 resensie vir Crimson Cottage
Netheid
5.0/5
Diens
3.0/5
Ligging
3.0/5
Veiligheid
5.0/5
Waarde vir geld
3.0/5
Kry ’n Kwotasie
Ann S - Aug 2023
Algehele gradering
Netheid
5/5
Diens
3/5
Ligging
3/5
Veiligheid
5/5
Waarde vir geld
3/5
Ann S
Saam met eggenoot / lewensmaat

Crimson Cottage.

We booked this cottage for 6 nights but specifically requested a king-size bed as I have a very sensitive back and need a large bed. I was told that there were queen-size beds and that they could not accommodate my request for a king-size bed. Upon arrival, we discovered that both beds were double beds. The cottage is located off the parking lot for Critchley Hackle and unfortunately does not have a garden at the back. Instead, there is just a small area with limited seating, no garden, and no view. It is essentially a brick-paved courtyard. Luckily, we were able to find alternative accommodation in Critchley Hackle that was much more suitable. However, we had to pay again for our 6 nights and have not received any communication regarding a refund. I would not recommend this cottage at all. We also discovered that there is a very noisy and large generator right next to this cottage!

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Crimson Cottage se terugvoer

Good day Ann
Regarding the review above, you were informed on the day of arrival to contact your booking agent as the unit is not a part of Critchley Hackle lodge and is privately owned. Had you contacted us on the day of arrival when the problem occurred we could have made alternative arrangements, yet you only contacted the booking platform on the day of departure.
After back and forth with the booking platform we had the agreement to refund 50% of the cost as the booking platform was prepared to do the same. I can only suggest contacting the booking platform to find out about your refund as we've already settled the matter as we've paid the refund over to the booking platform.
I am sorry you had this unpleasant experience and hope that you still enjoyed your stay.

Crimson Cottage
Kry ’n Kwotasie
Vanaf
R3 400
per nag, vir 4 mense
Vanaf
Vanaf R3 400
per nag, vir 4 mense
1 resensie
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R3 400
per nag, vir 4 mense
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  • Kapasiteit: 4 mense
  • Inkloktyd: 14:00 tot 17:00
    Uitkloktyd: 10:00
  • Adres: Teding van Berkhoutstraat, Critchley Hackle Lodge, Dullstroom, 1110, Mpumalanga
  • Alle ouderdomme is welkom
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAAbd19109dd9f36327e7c0289b427a2f707f1be95519a19922339a5e5c823be8883f09be4625969058af53b15f95c3b4c70007?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 Vanaf R3 400 per nag, vir 4 mense 1 5 1 4 Teding Van Berkhout Street Critchley Hackle Lodge 1110 Mpumalanga 021 201 8901 14:00-17:00 10:00 -25.418373943427 30.109672448905
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