The Dongola Guesthouse

Gastehuis

Jou gasheer

Kyk 'n bietjie na die gasheer se rekord.

Opsomming van Resensie

4.8 uit 5van 7 resensies vir The Dongola Guesthouse

Netheid

5.0/5

Diens

4.9/5

Ligging

4.7/5

Veiligheid

4.9/5

Waarde vir geld

4.6/5

Kry ’n Kwotasie

Grant K - Des 2022

Algehele gradering

Netheid

5/5

Diens

5/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

5/5

Grant K

Gesin met tieners

Perfect.

Great view, tranquil garden and pool.

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The Dongola Guesthouse se terugvoer

Hi Grant, thank you so much for the top review and valuation you gave us. We appreciate and send you best wishes for the coming travelling year. Take care, Claudio and team.

The Dongola Guesthouse

David N - Feb 2022

Algehele gradering

Netheid

5/5

Diens

5/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

5/5

David N

Saam met eggenoot / lewensmaat

Wonderful find!

We loved Claudio's attention to detail in the refurbishment and in the catering as well as his unobtrusive hosting.

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The Dongola Guesthouse se terugvoer

Hi David, thank you very much for your very positive review. We appreciate and continue to create the best possible experience for our guests. Happy to welcome you back one day.
Claudio and team

The Dongola Guesthouse

Dana C - Okt 2019

Algehele gradering

Netheid

5/5

Diens

5/5

Ligging

3/5

Veiligheid

5/5

Waarde vir geld

4/5

Dana C

Enkelreisiger

Baie netjies en het gevoel soos 'n koning.

Vriendelike en baie behulpsame en akkommoderende personeel. So mooi dat jy nie die plek wil verlaat nie.

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The Dongola Guesthouse se terugvoer

Hi Dana, we took over in September 2021 and are new owners from Switzerland. Cheers.

The Dongola Guesthouse

Antoinette W - Mrt 2016

Algehele gradering

Netheid

5/5

Diens

4/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

3/5

Antoinette W

Gesin met klein kinders

Baie aangenaam met vriendelike diens.

Ons is vriendelik ontvang en diens was goed. Kinderoppasser was vriendelik. Ons kon nie normale ontbyt eet nie, maar hulle het gesorg dat ons elke aand 'n skinkbord met vars vrugte, vrugtesap, muesli en yogurt met vars koffie kry.

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Donovan N - Okt 2015

Algehele gradering

Netheid

5/5

Diens

5/5

Ligging

5/5

Veiligheid

5/5

Waarde vir geld

5/5

Donovan N

Saam met eggenoot / lewensmaat

The delivery of personalized service, the birth place of one on one relation.

As a frequent traveler and hospitality consultant, I am very impressed with Dongola House. Attention to detail is noted 5 out of 5, the ability to focus on guest's needs are taken into consideration and pays off well. Thank you to Natalie at reception for her lovely hospitality, welcoming us as we entered the property. She offered us a beverage at check-in. Our room was not ready when we arrived, but she expressed her sincere apology and noted that it would be ready in 7 minutes. The fact that she had given a time is another tick in the box, as most service professionals does not recognize a factor to their apology. Our room was ready in 6,43 minutes (yes I counted), and that impressed me! Sally the general manager is a very well educated and experienced lady. She know's what she's talking about and have constructive conversations with the guests. Owner's of guest houses are frequently caught out to make small talk just to make you feel at ease. There is another factor that is important about this property. Their staff (seemed to me) is happy to be there. There is nothing more warming and soothing to realize as a manager, that your staff want to be at work. When your staff feels well, they will perform well too. Hospitality means: "to love and care for the unknown"... Dongola House does this perfectly. Fantastic property and great team! Keep up the good work.

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