Greenwich Villa
Jou gasheer
Kyk 'n bietjie na die gasheer se rekord.
4.5/5
Dalene Geverifieer
Eiendomme 1
Resensies 21
Jaar gelys 3
Opsomming van Resensie
Amy V - Mrt 2024
Algehele gradering
It's a nice flat for two adults, not more than that.
Greenwich Villa se terugvoer
Dear Amy,
Regarding the size of the unit, I want to make it clear that we have not changed the description or the images of the unit before or after your reservation. They accurately represent the unit's size and features. We do allow for 2 small children to sleep on a day bed in the living area as this provides an affordable option for families compared to larger 2 bedroom units, which are often much more expensive in the St. Francis area. Previous reviews have also mentioned the unit's size, and while we appreciate honest feedback, we hope it will help future guests make informed decisions and manage their expectations accordingly.
During your stay, you mentioned a problem with the fridge not being cold enough, but when we asked about it, you indicated that your items were fine. However, we apologize for any inconvenience caused by the loss of your milk and yogurt, and we immediately followed up with our management agency to address the refrigerator's performance.
Regarding the security rating, we have never encountered any security issues ourselves as it is a gated complex. However, we understand that your perception may differ, and we respect your feedback.
After your departure, we did not receive any feedback for two weeks until we were asked by the platform to provide a rating for you as a guest. Unfortunately, we have had to rate you lower than our previous guests due to the damage sustained during your stay, which was significant and unprecedented. Although accidents can happen, we would have appreciated communication or acknowledgment regarding the damage.
Prior to this incident, our average rating stood at 4.7 from 20 previous guests, reflecting the positive experiences we strive to provide.
Andre V - Des 2023
Algehele gradering
Comfy but small.
Greenwich Villa se terugvoer
Morning Andre, thank you for the review. We realised that a shower is more ideal and we are actually installing one of those tap conversion showers in the bath tub today.
Charl V - Des 2023
Algehele gradering
Pure lekkerte.
Rene L - Sep 2023
Algehele gradering
Very well located.
Carika Venter V - Mei 2023
Algehele gradering
Lovely. Spacious. Quiet.
Hendrik D - Mrt 2023
Algehele gradering
Baie netjiese woonstel in 'n pragtige kompleks.
Christo V - Feb 2023
Algehele gradering
Baie beknop, maar alles wat benodig word is daar.
Jenna B - Jan 2023
Algehele gradering
Right on the beach.
Anonieme gas - Apr 2022
Algehele gradering
Sanett L - Mrt 2022
Algehele gradering
Dit was ʼn baie rustige tydjie. Ons het dit werklik geniet.
Natasha Z - Feb 2022
Algehele gradering
Was fantasties!
Cherie N - Jan 2022
Algehele gradering
Woorde is te min! Self gaan om dit te beleef.
Floris B - Des 2021
Algehele gradering
Topklas, het dit vreeslik geniet.
Lisa S - Des 2021
Algehele gradering
Very nice.
Jolanda L - Okt 2021
Algehele gradering
Heerlik!
Daniel B - Sep 2021
Algehele gradering
We enjoyed our stay, the host was super helpful, friendly and kind.
Ronald B - Sep 2021
Algehele gradering
The accommodation is suitable for two guests. Has everything one would need for a comfortable stay.
Stephen H - Jul 2021
Algehele gradering
Nice and clean with all amenities needed.
Welma V - Mei 2021
Algehele gradering
Oulike kompleks, maar baie klein eenheid.
Greenwich Villa se terugvoer
Dankie vir jou resensie, dit is waardevol, nou kan 'n volgende persoon 'n ingeligte besluit maak. Soos ons reeds gekommunikeer het sou ons verseker die plekkie afgeraai het as daar in julle navraag aangedui was dat julle 'n derde kindjie met 'n kot en vir elkeen 'n fiets en bodyboard ook was, vir dit alles is die spasie ongetwyfeld te min. Vir ons self met 2 kinders wat meer buite tyd spandeer is dit voldoende. Wat die stort betref, daar is nêrens in die eenheid se beskrywing of foto's melding gemaak dat daar wel 'n stort is nie, daar word duidelik aangedui dat daar net 'n bad is. Omtrent die tarief, dit was die jaarlikse tuna challenge en skool vakansie daardie week, wat dit 'n bietjie duurder tyd maak.
Steeds waardeer ons regtig jou resensie, dis vir ons belangrik dat 'n volgende gas nie vir dieselfde redes ontevrede is nie en van alles bewus is voor hulle bespreek.
Jenny V - Mrt 2021
Algehele gradering
It was great place to stay and visit.
Greenwich Villa se terugvoer
Hi Jenny, thank you for your review we do appreciate it.
This is not an excuse but we rely on a 3rd party cleaning company that is responsible for ensuring that there is toilet paper when guests arrive, we will take it up with them. Thank you very much for bringing this to our attention.
I assume the dustpan is for the braai, in which case there should definitely be one. We will also follow-up on that. In complexes like these other units sometimes borrow it because it is outside. We will look into it, also not excusable.
We really value your honestly because the only way we can correct these things are if we are aware of them.
With it all said we are glad that you still enjoyed your time there.
Regards
Dalene
Xannie S - Des 2020
Algehele gradering
Baie goed.
Greenwich Villa se terugvoer
Baie dankie vir die goeie resensie, ons waardeer dit. Ons hoop om weer in die toekoms van julle te hoor. Mooi bly.
- Kapasiteit: 4 mense
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Inkloktyd: 14:00 tot 22:00
Uitkloktyd: 09:00 - Adres: Leighton Hullett-rylaan, Port St Francis Village One Eenheid 24, St. Francisbaai, 6312, Oos-Kaap
- Alle ouderdomme is welkom
