Rooiboklaagte
Jou gasheer
Kyk ’n bietjie na die gasheer se rekord en hul ander blyplekke se resensies.
4.2/5
Elne Geverifieer
Eiendomme 6
Resensies 64
Jaar gelys 1
Opsomming van Resensie
Jp W - Apr 2024
Algehele gradering
Swak swak swak.
Rooiboklaagte se terugvoer
Dear JP Wolmarans,
Thank you for reaching out to us and expressing your concerns regarding the processing time for your refund, as well as the resolution of any issues encountered during your recent stay with us.
We sincerely apologise for any inconvenience caused by the delay in your refund. We indeed inform our guests upon check-out that refunds typically take between 7-14 days to be processed. However, we understand that this delay can be frustrating, and we appreciate your patience as we work to expedite this process for you.
Rest assured, your refund is currently being processed, and we are actively monitoring its progress to ensure it is completed as swiftly as possible.
Regarding the concerns you raised during your stay, we want to assure you that they were addressed promptly and to the best of our knowledge as reported. Guest satisfaction is of the utmost importance to us, and we take all feedback seriously in our continuous efforts to improve our services.
Once again, we apologise for any inconvenience caused, and we appreciate your understanding and patience in this matter. If you have any further questions or require assistance, please do not hesitate to contact us.
Thank you for choosing Rooiboklaagte. We look forward to welcoming you back in the future and providing you with an exceptional experience.
Karien D - Mrt 2024
Algehele gradering
Netjiese huisie in die bos.
Lees meerRooiboklaagte se terugvoer
We appreciate your feedback and take all guest comments seriously. We apologise for any inconvenience you encountered during your stay. Your suggestions will be reviewed and considered as we work to enhance our services. We hope to have the opportunity to exceed your expectations on your next visit.
Ingrid J - Apr 2023
Algehele gradering
Olifant verrassing!
Lees meerRooiboklaagte se terugvoer
We appreciate your feedback and take all guest comments seriously. We apologise for any inconvenience you encountered during your stay. Your suggestions will be reviewed and considered as we work to enhance our services. We hope to have the opportunity to exceed your expectations on your next visit.
Marcus S - Mrt 2023
Algehele gradering
Die lodge was baie lekker. Die hooflodge, oopplankombuis, sit-, eetkamer is mooi en voldoende toegerus.
Rooiboklaagte se terugvoer
We appreciate your feedback and take all guest comments seriously. We apologise for any inconvenience you encountered during your stay. Your suggestions will be reviewed and considered as we work to enhance our services. We hope to have the opportunity to exceed your expectations on your next visit.
Silumko R - Mrt 2023
Algehele gradering
Relaxing weekend away.
Rooiboklaagte se terugvoer
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay. Our team works hard to ensure all guests have a memorable experience, and we're delighted to have met your expectations. We look forward to welcoming you back again soon for another enjoyable stay.
Elmarie D - Feb 2023
Algehele gradering
Dit was baie lekker, maar.
Rooiboklaagte se terugvoer
We appreciate your feedback and take all guest comments seriously. We apologise for any inconvenience you encountered during your stay. Your suggestions will be reviewed and considered as we work to enhance our services. We hope to have the opportunity to exceed your expectations on your next visit.
- Kapasiteit: 8 mense
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Inkloktyd: 14:00 tot 19:00
Uitkloktyd: 10:00 - Adres: R516 Rooiberg/Thabazimbi-pad, Bela-Bela, 0480, Limpopo
- Alle ouderdomme is welkom