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Ecotel Premier Lodge & Conference Centre

Review Summary

3.7 out of 5from 27 reviews for Ecotel Premier Lodge & Conference Centre
Cleanliness
3.9/5
Service
3.3/5
Location
4.0/5
Safety
3.9/5
Value for money
3.5/5
Schalk S - Nov 2023
Overall rating
Cleanliness
4/5
Service
3/5
Location
3/5
Safety
5/5
Value for money
2/5
Schalk S
With spouse/partner

Lekker maar sal nie weer daar oornag.

Die verblyf was goed en netjies, maar by ontvangs word daar duidelik beklemtoon "respekteer ander gaste en geen geraas". Partytjies het tot 3 uur die oggend geraas gemaak. Ek het by ontvangs gaan praat, maar daar is niks gedoen daaroor nie. Dit was eers toe die bestuurder ons gehoor het dat hulle 'n swak resensie gaan kry, dat daar iets gedoen is. Daar was ander gaste wat jy nie eens gehoor het nie, en ek dink hulle voel dieselfde. Maar die kamers is goed, al is daar nie eers 'n yskassie nie. Dankie.

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Nice but won't stay there again.

The accommodation was good and tidy, but at reception it is clearly emphasized "respect other guests and no noise". Parties made noise until 3 in the morning. I went to speak to reception but nothing was done about it. It wasn't until the manager heard us that they were going to get a bad review that something was done. There were other guests that you didn't even hear, and I think they felt the same way. But the rooms are good, even if there is not even a small fridge. Thank you.

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Motshabi L - Nov 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Motshabi L
With spouse/partner

Cozy and comfortable.

The best experience ever, though the weather wasn't on our side. But I enjoyed my stay.

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Daleen Janse Van Rensburg J - Oct 2023
Overall rating
Cleanliness
3/5
Service
1/5
Location
5/5
Safety
1/5
Value for money
1/5
Daleen Janse Van Rensburg J
Family with young children

Absolute mees patetiese ervaring gewees. Nog nooit sleg gebly by akkommodasie nie, maar sal die plek, sy personeel en diens vir niemand aanbeveel nie.

Ons het vir 2 kamers langs mekaar gevra waarop ons 'n e-pos van die plek ontvang het dat dit in orde was. Ons was vroeg in die dorp, om en by 10:00, het gaan kennismaak en gesê dat ons 2 uur sal kom inboek soos wat die tyd is. Met ons aankoms was kamers nog vuil en moes ons met ons bagasie val oor vullis, gemors en vuil linne in die gang. Twee kamers soos ek bespreek het was glad nie soos op die foto's en soos beskryf nie, ons het vier nagte gebly. Eers aand 3 het hul vir ons die password gegee van die Wi-Fi, stortdeur was stukkend, aircon het water uitgespuit soos 'n stort. Drie persone in een kamer met net 2 koffies, plastiekglasies en plastieklepels en 2 handdoeke. Ons het oor die goed gekla en waarop die antwoord was: "Ons gaan nou aandag gee". Badkamers het groot kennisgewing om sanitêre doekies in asblik wat voorsien is te gooi. Lagwekkend want daar was nie 'n asblikkie nie. Ook geen toilet spray of toiletborsel nie. Ons het na vier dae uitgeboek en wag steeds vir die ontvangs wat sou kom. Dit was die aakligste ervaring en dit was beslis nie op standaard nie. Om so baie geld te betaal vir 4 dae en sulke diens te ontvang was terleurstellend om die minste daarvan te sê. Om nie eens te praat van die geraas van partytjies, kaal dames om en in die swembad soveel so dat my kinders nie kon swem nie. Nee wat, Ecotel Premier Lodge sien ons nooit weer nie en ek sal vir niemand die plek aanbeveel nie.

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Absolute most pathetic experience. Never had a bad stay at accommodation but would not recommend the place, its staff and service to anyone.

We asked for 2 rooms next to each other to which we received an email from the place that it was ok. We were in the town early, around 10:00, went to introduce ourselves and said that we would come and check in at 2 o'clock as the time was. When we arrived, rooms were still dirty and we had to fall with our luggage over garbage, mess and dirty linen in the hallway. Two rooms as I booked were not at all as in the photos and as described, we stayed four nights. Only on night 3 did they give us the password for the Wi-Fi, shower door was broken, aircon sprayed water like a shower. Three persons in one room with only 2 coffees, plastic glasses and plastic spoons and 2 towels. We complained about the stuff and to which the answer was: "We are going to attend to it now". Bathrooms have large notice to dispose of sanitary napkins in trash provided. Laughable because there wasn't a trash can. Also no toilet spray or toilet brush. We checked out after four days and are still waiting for the reception that was supposed to come. It was the most horrible experience and it was definitely not up to standard. To pay so much money for 4 days and receive such service was disappointing to say the least. Not to mention the noise of parties, naked ladies around and in the pool so much that my kids couldn't swim. No what, Ecotel Premier Lodge we will never see again and I will not recommend the place to anyone.

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Patrick B - Feb 2023
Overall rating
Cleanliness
3/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
5/5
Patrick B
On business

Bed needs to be replaced and there was just about no cold water.

The bed was concaved and uncomfortable, kept on gravitating to the center of the bed.

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Molatsa T - May 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Molatsa T
On business

Wonderful.

Wonderful and safe. Very welcoming staff.

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Will M - Mar 2022
Overall rating
Cleanliness
3/5
Service
1/5
Location
5/5
Safety
2/5
Value for money
2/5
Will M
Individual traveler

Not satisfied.

1) Had to inform reception TV and bedside lamp not working upon arrival. 2) No breakfast available unless party of five. 3) Unbearable noise from staff at 5:00am in the morning. 4)Towels big enough to dry a small dog. 5) Advertise Wi-Fi but only available in main building not in rooms. Pretty obvious this establishment has no attention to detail!

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Nicole H - Feb 2021
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Nicole H
With spouse/partner

Lovely and safe.

The guesthouse is located in a lovely area, very safe. The room we were in was a little to small for my partner and I but it's a lovely guesthouse. The pool was very inviting. Thank you.

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Jacques M - Mar 2020
Overall rating
Cleanliness
2/5
Service
3/5
Location
2/5
Safety
2/5
Value for money
3/5
Jacques M
With spouse/partner

Nie wat ek verwag het nie.

Daar was geen handdoeke in die kamer nie. Diens was nie te wat wonders nie. Glad nie wat ek verwag het nie. Sal dit vir seker nie as een van die webtuiste se plekke beskou nie.

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Not what I expected.

There were no towels in the room. Service was nothing short of amazing. Not what I expected at all. Definitely wouldn't consider it one of the site's locations.

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Anonymous Guest - Dec 2019
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Anonymous Guest
With spouse/partner

What a bad experience.

Room was not even ready when we arrived at 16:00, after the indication said room will be ready at 14:00. You can't sleep with all that noise. Fellow guests noise and no control is applied. Definitely will never go there again.

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Adrian H - Jun 2019
Overall rating
Cleanliness
4/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
3/5
Adrian H
With spouse/partner

Safe area to stay.

The rooms can be fitted with bar fridges.The receptionist was very unfriendly. The braai area can be upgraded because we pay R150 to use it and it's in a poor pathetic state. Proper braai utensils must be supplied from Ecotel.

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Anonymous Guest - Feb 2019
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Anonymous Guest
With spouse/partner

Very basic amenities.

Lady at reception is new or uninformed. Couldn't locate our proof of payment at first until supervisor came to help. Room has basic amenities. Mattress needs urgent attention. Room clean and laundry ready on arrival.

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Celeste T - Aug 2018
Overall rating
Cleanliness
3/5
Service
1/5
Location
5/5
Safety
2/5
Value for money
5/5
Celeste T
Family with teenagers

Voldoende vir slaapplek vir een aand.

Die ontvangs was nie baie vriendelik nie. Sleutel in die hand gestop en gesê dis op die boonste vloer. Geen aanwysings. Het nie gesê hoe ingang/uitgang werk nie. Ons moes dit self uitwerk. Kamers was skoon en netjies, maar instandhouding lyk of dit agterweë gelaat word. Ander gaste het dwarsdeur die nag geraas op die stoepe en in die kamer langsaan. Ek kan nie hierdie plek vir enige iemand aanbeveel nie.

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Sufficient for sleeping accommodation for one night.

The reception was not very friendly. Key in hand stuffed and told it's on the top floor. No directions. Didn't say how entry/exit works. We had to work it out ourselves. Rooms were clean and tidy, but maintenance seems to be neglected. Other guests made noise throughout the night on the porches and in the room next door. I cannot recommend this place to anyone.

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Hercules T - Jun 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
3/5
Hercules T

Teleurstellend.

Vir 3 nagte was daar geen warm water. Aand 3 was daar geen water en geen elektrisiteit. Die ontbyt is ook nie waarde vir geld nie. Die kamers en omgewing is wel in 'n uitstekende toestand en baie skoon.

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Disappointing.

For 3 nights there was no hot water. Night 3 there was no water and no electricity. The breakfast is also not value for money. The rooms and surroundings are indeed in excellent condition and very clean.

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Shanine M - Feb 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Shanine M
Family with teenagers

Value for money.

Thank you for the hospitality, great service and clean comfortable rooms. We had a lovely stay until the the drunken guests booked in Saturday and started partying, screaming until 02h30 in the morning. You really need to get these guests under control, bottles in the pool the next morning, weaves lying around, Grandpa powder papers everywhere and when we checked out on Sunday morning they were lying fast asleep in their rooms, go figure. Otherwise 5 star service - thanks!

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Jaques B - Feb 2018
Overall rating
Cleanliness
2/5
Service
1/5
Location
2/5
Safety
2/5
Value for money
1/5
Jaques B
With spouse/partner

Very bad service and staff.

Will not recommend this place to anyone. Services was absolutely poor and staff is very bad. Will never go there again.

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Alicetine N - Dec 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Alicetine N
With spouse/partner

Awesome.

Dit was awesome, sal dit aan enige aanbeveel, thumbs up!

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Ecotel Premier Lodge & Conference Centre 's response

Dear Alicetine,

Thank you for the great review you've made after your experience with us. We are looking forward to welcoming you again at Ecotel.

Regards,
Ecotel Premier Lodge and Cnference Centre

Ecotel Premier Lodge & Conference Centre
Cindy N - Dec 2017
Overall rating
Cleanliness
3/5
Service
2/5
Location
3/5
Safety
3/5
Value for money
3/5
Cindy N
Large group

Netjies maar raserig.

Die verblyf was netjies en voldoende vir 1 aand se verblyf, maar ongelukkig was daar gaste wat hul nie aan reëls gesteur het nie. Daar het gaste by die swembad gekuier en hulle was raserig tot na 12 uur in die nag. Ek moes die ontvangs telkemale bel om hulle stil te maak, maar dit het nie eers gehelp nie.

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Neat but noisy.

The accommodation was neat and sufficient for 1 night's stay, but unfortunately there were guests who did not pay attention to rules. There were guests visiting the pool and they were noisy until after 12 o'clock at night. I had to call the reception several times to get them to shut up, but that didn't even help.

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Roan G - Oct 2017
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Roan G
With spouse/partner

Sufficient for a night's stay.

Stay was fine. Only negative was that other guests were drinking that night and they were very noisy.

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Hannelie B - Oct 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Hannelie B
Family with teenagers

Pragtig en netjies, baie vriendelik!

Vriendelike personeel, baie netjies!

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Beautiful and neat, very friendly!

Friendly staff, very tidy!

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Tessa V - Sep 2017
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tessa V
With friends

Baie lekker dankie.

Dit was 'n ongelooflike lekker ervaring, die mense was so nice en regtig baie goed met ons.

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Thank you very much.

It was an incredibly nice experience, the people were so nice and really good to us.

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Cherie V - Jul 2017
Overall rating
Cleanliness
3/5
Service
2/5
Location
3/5
Safety
3/5
Value for money
2/5
Cherie V
With spouse/partner

Goeie ligging - nie noodwendig verwelkomend nie.

Die verwelkomingspersoneel was nie baie vriendelik nie. Ons is na 'n kamer geneem, maar die persoon het nie eers seker gemaak dat ons weet hoe die sleutels werk nie. (Die kaartslotte werk nie en die deure sluit teen 'n snaakse helling oop - glad nie soos normale voordeure nie.) Die A/C was op 32 grade gesit - hopeloos te warm. Die een venster in die badkamer kon nie behoorlik toemaak nie wat 'n koue trek in die kamer veroorsaak het. Daar was 2 koffiebekers, maar net 1 glas in 'n kamer vir 2 mense. Die hangkas is geweldig klein en nie groot genoeg vir 2 mense se klere nie, veral omdat die komberse ook daar gestoor word en plek opneem. Daar was geen seep of shampoo nie - iets wat 'n lodge/hotel gewoonlik in kleinmaat verskaf. Slegs handewasseep. Daar was geen ekstra toiletpapier nie - jy moet wag vir room service. Die duvet was ook nie ordentlik opgemaak nie. Ons moes dit self verder in die oortreksel sit aangesien dit uitgehang het. Alles is wel aan die dagpersoneel gerapporteer. Ons het laataand ingebook en die liggies aan die kant van die trappe wat lei na die tweede verdieping het nie gewerk nie. Dit kan dit moeilik maak vir mense wat sukkel om in die aand te sien waar om te loop. Die ligging is goed en naby lekker restaurante.

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Good location - not necessarily welcoming.

The welcome staff was not very friendly. We were taken to a room but the person didn't even make sure we knew how the keys worked. (The card locks don't work and the doors open at a funny angle - not at all like normal front doors.) The A/C was set to 32 degrees - hopelessly hot. The one window in the bathroom could not close properly which caused a cold draft in the room. There were 2 coffee mugs but only 1 glass in a room for 2 people. The hanging closet is extremely small and not big enough for 2 people's clothes, especially because the blankets are also stored there and take up space. There was no soap or shampoo - something that a lodge/hotel usually provides in small quantities. Hand soap only. There was no extra toilet paper - you have to wait for room service. The duvet was also not properly made up. We had to put it further into the cover ourselves as it hung out. Everything was reported to the day staff. We booked in late at night and the lights on the side of the stairs leading to the second floor were not working. This can make it difficult for people who have trouble seeing where to walk at night. The location is good and close to nice restaurants.

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Suzette M - Jun 2017
Overall rating
Cleanliness
4/5
Service
4/5
Location
3/5
Safety
4/5
Value for money
4/5
Suzette M

Netjiese, gemaklike verblyf wat nog ag slaan op hulpvaardigheid.

Ons behoefte was een nag bekostigbare oorslaap op skoon wit linne, met koffie en tee in kamer naby Oliver Tambo Lughawe. Ons het gekry wat ons gehoop het en sal hulle aanbeveel vir persone met soortgelyke behoeftes.

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Neat, comfortable accommodation that still pays attention to helpfulness.

All we needed was one affordable night with clean, white linen, coffee and tea in the room, close to Oliver Tambo Airport. We got what we hoped for and would recommend them to people with similar needs.

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Hardo P - Mar 2017
Overall rating
Cleanliness
4/5
Service
2/5
Location
2/5
Safety
1/5
Value for money
3/5
Hardo P
With friends

Acceptable for a short stay.

Our biggest problem was 3 rooms of unruly, loud, and inconsiderate guests, making noise past 1:30 am and then again at 6:30 am. Despite our reporting of them the noise continued. The apartments needed some handyman attention: Toweling rack was loose and fell off. Basin tap sprayed out at the slightest opening thereof, drain pipe under basin leaking profusely, underneath of toilet seat was disintegrating, no handles on sliding door to bathroom. When we arrived back at midnight after a night out, the gate was wide open - anyone could have walked in!

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Julia L - Aug 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
3/5
Julia L

Not really, we had to pay for things not paid at other B&B.

No kettle and cups in the room. Had to pay for cup of tea which I enjoy lastly at night and first in the morning. Also had to pay for breakfast. Otherwise, its beautiful.

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Ecotel Premier Lodge & Conference Centre 's response

Dear Madam
We thank you for choosing Ecotel Premier Lodge as your preferred accommodation service provider, we also thank you for the review.
We appreciate your concerns and thank you for bringing this to our attention. We always try to strive on offering best service to our customers and pardon us for not informing you that breakfast wasn't inclusive in the room price. We sincerely apologise.
Should you wish for us to accommodate you in future, please do not hesitate to call or email us, we are 24/7 at your service.
Thanking you
Zama

Ecotel Premier Lodge & Conference Centre
Marelize N - Aug 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marelize N
Family with teenagers

Great value for money!

Very friendly staff. Nice and quiet atmosphere. Very clean. Beautiful garden and pool area.

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Ecotel Premier Lodge & Conference Centre 's response

Dear Madam,
Thank you very much for choosing Ecotel Premier Lodge as your preferred accommodation service provider. And thank you also for the positive response regarding your stay with us, it was a pleasure hosting you.
Should you require any further assistance, please do not hesitate to call or email us, we are 24/7 at your disposal.
We hope to welcome you again at Ecotel.

Thanking you,
Zama

Ecotel Premier Lodge & Conference Centre
Nadia V - Aug 2016
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nadia V
With friends

Baie vriendlike omgewing en rustig.

Hou baie van die plek. Netjies en rustig.

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Very friendly environment and peaceful.

Love the place very much. Neat and calm.

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Ecotel Premier Lodge & Conference Centre 's response

Dear Venter
Thank you very much for choosing Ecotel Premier Lodge as your preferred accommodation service provider, thank you very much for your positive response, We appreciate it very much.
Should you require any further assistance, please do not hesitate to call or email us, we are 24/7 at your disposal.
We hope to welcome you again soon.at Ecotel.

Kind regards
Zama

Ecotel Premier Lodge & Conference Centre
Rene J - May 2016
Overall rating
Cleanliness
5/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
3/5
Rene J
With spouse/partner

Verblyf was aangenaam.

Ecotel is bekostigbaar, skoon en veilig. Ek sal wel wil voorstel om 'n koffietjie in die kamer te los vir die oggend wanneer jy wakker word om te drink terwyl jy besig is om reg te maak vir ontbyt.

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Pleasant accommodation.

Ecotel is affordable, clean and safe. I recommend adding coffee-making facilities so guests can prepare a cuppa while they get ready for breakfast.

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Ecotel Premier Lodge & Conference Centre 's response

Dankie vir die terugvoering. Ons is bly dat jy 'n aangename verblyf geniet het en sien uit daarna om te u terug te verwelkom in die nabye toekoms. Jou voorstel is geneem en ons sal kyk na dit .
Baie dankie & Groete
Phindile

Ecotel Premier Lodge & Conference Centre
From
R587
per night (sleeps 2)
From
From R587
per night (sleeps 2)
From
R587
per night (sleeps 2)
Make a Booking
  • Capacity: 84 people
  • Check-in: 14:00 to 00:00
    Check-out: 10:00
  • Address: 65 Sunny Road, Lakefield, Benoni, 1501, Gauteng
  • All ages welcome
https://travelground.imgix.net/AAEAAQAAAAAAAAAAAAAA8df32dc48f9f63b393bdc5420bc3f7d6ec1749a83bdf61e4484040f3890be2606798c210742ea47d47e071a56f50618f66bf?w=1440&h=960&fit=crop&auto=enhance,format,compress&q=80 From R587 per night (sleeps 2) 27 5 1 4 65 Sunny Road Lakefield 1501 Gauteng 021 201 8901 14:00-00:00 10:00 -26.1864199 28.28531