Kuse Khaya Guest House

Sue-ann E
Saam met eggenoot/lewensmaat

Loved the hospitality and know that you are safe.

The place is very secure, loved the area. Would recommend it to anyone.

Gert Hermanus F

The management was very friendly and helpful.

I would like to stay there again.

Christine V
Saam met eggenoot/lewensmaat

Gerieflik, baie skoon en netjies.

Baie lekker plek, sentraal geleë en gerieflik. Baie netjies en veilig. Ons sal enige tyd weer teruggaan.

Maritza H
Gesin met klein kinders

Die kamer was ruim en netjies, maar die gronde was onversorg en die swembad was groen en vol alge.

Die gastehuis se ligging was perfek en ons het baie veilig gevoel, aangesien dit in 'n veiligheidsbuurt was. Ons kamer was ruim en netjies en is elke dag gediens. Ons ontvangs was vriendelik. Die terrein was onversorg en die swembad groen en vol alge. Die bestuurder het verduidelik dat die swembad groen was as gevolg van 'n storm, maar mens kon sien die swembad is al 'n geruime tyd onversorg gelaat. Die swembad was 'n teleurstelling, aangesien ons juis die gastehuis gekies het sodat ons kinders kon swem. Die gras was ook lank en die beddings onversorg. ...

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Die gastehuis se ligging was perfek en ons het baie veilig gevoel, aangesien dit in 'n veiligheidsbuurt was. Ons kamer was ruim en netjies en is elke dag gediens. Ons ontvangs was vriendelik. Die terrein was onversorg en die swembad groen en vol alge. Die bestuurder het verduidelik dat die swembad groen was as gevolg van 'n storm, maar mens kon sien die swembad is al 'n geruime tyd onversorg gelaat. Die swembad was 'n teleurstelling, aangesien ons juis die gastehuis gekies het sodat ons kinders kon swem. Die gras was ook lank en die beddings onversorg.

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Mabotse se Terugvoer

Thank you for feedback always welcomed as it makes our establishment a better place for the next guests. Sorry for the bad experience but happy that there was some honesty of acknowledging positive elements.
Three weeks of December holidays would mean staff is on holidays, therefore, lack of maintenance in some areas would show especially after heavy rains accompanied by wind. Even roads leading to the guesthouse would attest to this fact. Any guest would have noticed that by Saturday the pool was usable and on Monday garden service started...

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Thank you for feedback always welcomed as it makes our establishment a better place for the next guests. Sorry for the bad experience but happy that there was some honesty of acknowledging positive elements.
Three weeks of December holidays would mean staff is on holidays, therefore, lack of maintenance in some areas would show especially after heavy rains accompanied by wind. Even roads leading to the guesthouse would attest to this fact. Any guest would have noticed that by Saturday the pool was usable and on Monday garden service started working.
As host, we aim to be as warm and friendly though the customer/guest experience.

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Kuse Khaya Guest House

Claudette D
Saam met eggenoot/lewensmaat

Great option when attending events at Carnival City.

We stayed here last weekend, the place met our basic needs and was easy to get to Carnival city from here. The owners were very friendly and welcoming.

John M
Gesin met klein kinders

Het meer verwag na aanleiding van die foto's. Dit is selfsorg maar het nie 'n kombuis ens. nie.

Het meer verwag. Baie beknop en badkamer klein. Mense was vriendelik en hulpvaardig. Verkeer op N17 raas te veel en swak geslaap. Kinders ook en hulle moes goed slaap vir skaak.

Mabotse se Terugvoer

Good day

Our apologies for such bad experience and all I can say is our perception and prejudice of others will always find faults everywhere even where there is none.
Our profile don't hide the fact we overlooking N17 and works for our business.

Ask anyone who stayed with Wi-Fi, DStv available all you need is access to Wi-Fi. DStv is easily tuned to desired channel whenever required by guest. A kitchenette is located not very far from where the guest was. the room was prepared accordingly with a doodle...

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Good day

Our apologies for such bad experience and all I can say is our perception and prejudice of others will always find faults everywhere even where there is none.
Our profile don't hide the fact we overlooking N17 and works for our business.

Ask anyone who stayed with Wi-Fi, DStv available all you need is access to Wi-Fi. DStv is easily tuned to desired channel whenever required by guest. A kitchenette is located not very far from where the guest was. the room was prepared accordingly with a doodle and 2 single.

No gratitude no mention for a discount offered.

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Kuse Khaya Guest House

Neels B

Wat jy sien op foto's is nie wat jy kry nie.

Ontbyt was die enigste ding wat die moeite werd was. Geen DStv is aangebied nie en daar is geen WiFi nie.

Zinhle M
Saam met vriende

Great customer service

Welcoming reception, located in a very safe environment.

Ronald T
Saam met eggenoot/lewensmaat

Excellent, enjoyed the stay even if it was only for a short period

Real value for money. Customer service, cleanliness and safety were all excellent. One recommendation however is to improve the direction to the guest house by means of sign boards, etc.

Lulu G
Gesin met klein kinders

Absolutely wonderful hosts, Vusi and his wife.

Vusi & his wife are wonderful people. Upon our arrival, we found out it was Vusi's birthday, and all the guests were invited to join the family for lunch. The food prepared by his wife and helpers was absolutely fantastic (as was the pudding & Birthday cake). Breakfast the following morning were delicious and was more than enough. We spent the weekend there as my granddaughter competed in a modelling competition, which was a stone throw away from the guesthouse. I will surely book their again if I need to stay near Carnival City again. I can say ...

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Vusi & his wife are wonderful people. Upon our arrival, we found out it was Vusi's birthday, and all the guests were invited to join the family for lunch. The food prepared by his wife and helpers was absolutely fantastic (as was the pudding & Birthday cake). Breakfast the following morning were delicious and was more than enough. We spent the weekend there as my granddaughter competed in a modelling competition, which was a stone throw away from the guesthouse. I will surely book their again if I need to stay near Carnival City again. I can say it's suited for anyone to stay there. Vusi you and your wife keep it up! We had a wonderful stay. Thank you. Lulu, Piet & Kiara - Nelspruit.

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