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Diaz Hotel and Resort

Hotel

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4.5/5

Reservations Verified

Properties 1

Reviews 212

On LekkeSlaap 8 years

Review Summary

4.5 out of 5from 212 reviews for Diaz Hotel and Resort
Cleanliness
4.5/5
Service
4.3/5
Location
4.8/5
Safety
4.6/5
Value for money
4.4/5
Lizelle D - May 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lizelle D
With spouse/partner

Heerlik gekuier. Kwaliteit en vriendelikheid van personeel is 100%.

Elke jaar gaan maak ons 'n draai vir 'n paar aande in die plek en elke jaar is die diens wat ons kry uitstekend. Sal altyd 'n gas bly.

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Had a great time. Quality and friendliness of staff is 100%.

Every year we visit the place for a few nights and every year the service we get is excellent. Will always remain a guest.

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Danie M - Mar 2024
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Danie M
With spouse/partner

Absolutely shocking! Worst experience.

Terrible! R6500 a night for no hot water and no privacy for three days! Staff absolutely disinterested in providing service and completely incompetent and poorly trained!

Linde V - Mar 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
1/5
Value for money
5/5
Linde V
With friends

Moeite werd.

Wonderlike tyd gewees.

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Worth it.

It was a wonderful time.

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Hennie D - Feb 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
3/5
Value for money
4/5
Hennie D
With spouse/partner

Verblyf en ontbyt uitstekend maar restaurant pateties.

Die verblyf was regtig uitstekend maar die aandete in hul restaurant was die swakste wat ek nog ervaar het. Moes vra om bedien te word en moes ongeveer 'n uur en 'n half wag voordat ons kos bedien is. Nooit weer nie.

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Accommodation and breakfast excellent but restaurant pathetic.

The accommodation was really excellent but the dinner in their restaurant was the worst I have ever experienced. Had to ask to be served and had to wait about an hour and a half before our food was served. Never again.

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Ryno V - Feb 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
4/5
Ryno V
Individual traveler

Alles reg behalwe TV werk nie.

Ja, dankie, maar die musiekgeraas van die strandkroeg is hinderlik. Rook op die balkonne is nie wenslik nie.

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Everything ok except TV not working.

Yes, thank you, but the music noise from the beach bar is disturbing. Smoking on the balconies is not desirable.

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John B - Jan 2024
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
John B
With spouse/partner

Uitstekend kuier.

Dit is altyd wonderlik om by die Diaz Hotel and Resort tuis te gaan. Breakfast is uitstekend. WiFi en televisie ontvangs is swak.

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Excellent visit.

It's always great to stay at the Diaz Hotel and Resort. Breakfast is excellent. WiFi and television reception is poor.

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Mona L - Jan 2024
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Mona L
With spouse/partner

Awesome.

Baie lekker gebly en uitstekende diens met vriendelike personeel.

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Awesome.

Very nice stay and excellent service with friendly staff.

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Barbara V - Dec 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Barbara V
Individual traveler

Pleasant.

Very pleasant, except for the loud music, would not book in December again.

Anja C - Dec 2023
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Anja C
With spouse/partner

Sal definitief weer teruggaan, perfekte ligging, lekker Afrikaanse vriendelike mense.

Dit was 'n vinnige een-aand-oorblyf gewees, so ons kon nie regtig die omgewing verken nie, maar ons verblyf en ontbyt was baie lekker gewees. Pragtige seefrontkamer. Perfekte ligging.

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Will definitely go back again, perfect location, nice Afrikaans friendly people.

It was a quick one-night stay, so we didn't really get to explore the area, but our stay and breakfast were very nice. Beautiful oceanfront room. Perfect location.

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Elvia W - Nov 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elvia W
With spouse/partner

Heerlik en gerieflik gebly vir die paar dae met 'n wonderlike ontbyt soggens.

Ontvangspersoneel was baie vriendelik en hulpvaardig. Kamer was skoon en netjies met 'n mooi see-uitsig. 'n Pluspunt was dat die ligte aan was met beurtkrag en ons veilig gevoel het.

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Lovely and comfortable stay for the few days with a wonderful breakfast in the morning.

Reception staff were very friendly and helpful. Room was clean and tidy with a nice sea view. A plus was that the lights were on with load shedding and we felt safe.

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Lizelle D - Aug 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lizelle D
With spouse/partner

Heerlike en ontspanne kuier by Diaz Hotel.

Heerlike kuier by Diaz Hotel gehad. Ontbyt elke oggend was vreeslik lekker. Bahia Bleu Restaurant se bestuurder is 'n gasvrye persoon en hy en sy personeel lewer uitstekende diens.

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Delicious and relaxing stay at Diaz Hotel.

Had a wonderful visit at Diaz Hotel. Breakfast every morning was delicious. Bahia Bleu Restaurant's manager is a hospitable person and he and his staff provide excellent service.

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Lizelle D - Aug 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lizelle D
With spouse/partner

Skoon, netjies en super diens van personeel.

Diaz Hotel sal altyd ons gunsteling blyplek wees tydens vakansies. Personeel gaan uit hul pad om gaste vriendelik te behandel. 110% Vir Diaz Hotel.

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Clean, tidy and super service from staff.

Diaz Hotel will always be our favorite place to stay during holidays. Staff go out of their way to treat guests kindly. 110% For Diaz Hotel.

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Diaz Hotel and Resort 's response

Dear Lizelle

Thank you for your beautiful review of our Hotel and Staff - this will be relayed to all our staff members. As a team we always strive to improve our services to our guests. Looking forward in welcoming you back to Diaz Hotel and Resort soon.

Diaz Hotel and Resort
Moya C - Aug 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Moya C
Individual traveler

Ongelooflike hotel!

Alles was perfek. Vriendelike en aangename diens.

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Amazing hotel!

Everything was perfect. Friendly and pleasant service.

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Louise V - Aug 2023
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Louise V
On business

Gerieflik, netjies en goed geleë.

Biae netjies en gerieflik geleë. Kommunikasie was bietjie swak oor waar ons moet parkeer, hoe laat ons kamer gereed is, waar ons filmfees se aktiwiteite plaasvind, ens. Andersins baie vriendelike en professionele diens. Kamerdiens baie goed. Sou graag meer opsies vir ontbyt wou hê en moes meer as een keer vra vir lepels ens. Mens verwag meer van 'n vier-ster-hotel, andersins is die restaurant goed. Grootste voordeel van die hotel is die ligging en pragtige uitsig oor die see. Mooiste sonsopkoms wat ek ooit gesien het en dis baie gemaklik.

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Comfortable, neat and well located.

Very neat and conveniently located. Communication was a bit poor about where we have to park, what time our room is ready, where our film festival activities take place, etc. Otherwise very friendly and professional service. Room service very good. Would have liked more options for breakfast and had to ask more than once for spoons etc. One expects more from a four star hotel, otherwise the restaurant is good. The hotel's biggest advantage is its location and beautiful view of the sea. Most beautiful sunrise I've ever seen and it's very comfortable.

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Gerhard V - Jul 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Gerhard V
With spouse/partner

Skoon, netjies, gerieflik en pragtige uitsig.

Al paar keer by Diaz gebly en nog nooit teleurgesteld nie.

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Clean, tidy, comfortable and beautiful view.

Have stayed at Diaz's several times and never been disappointed.

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Anonymous Guest - Jul 2023
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
4/5
Value for money
4/5
Anonymous Guest
Family with teenagers

Disappointing.

We have been to Diaz before and really enjoyed our stay there, but were slightly disappointed this time. The day we got there they didn't know about the 2 rooms we booked, but only one was fixed. A good night's sleep apparently did not give them all the information. There were no blankets in the rooms and we asked for them 3 times at reception before we got them.

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Liesl F - May 2023
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Liesl F
Family with teenagers

Die uitsigte is asemrowend van waar ons gebly het, alles was baie skoon en netjies met aankoms.

Die geysers is nie groot genoeg vir al die gaste nie. Net een kan stort, die bad vul ook net 1/4 op voor dat hy begin koud gaan wat 'n groot teleurstelling was omdat die bad 'n aantekkingspunt was op die foto's. Wasgoedmasjien was ook stukkend.

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The views are breathtaking from where we stayed, everything was very clean and tidy on arrival.

The geysers are not big enough for all the guests. Only one can take a shower, the tub also only fills 1/4 before it starts to get cold which was a huge disappointment as the tub was a focal point in the photos. Washing machine was also broken.

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Ivan M - May 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Ivan M
With spouse/partner

Fantasties.

Kamer baie netjies en ligging uitstekend.

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Fantastic.

Room very neat and location excellent.

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Jaco J - Apr 2023
Overall rating
Cleanliness
1/5
Service
4/5
Location
3/5
Safety
3/5
Value for money
2/5
Jaco J
Family with young children

Langnaweekwegbreek.

Netheid nie op standaard nie, woonstel was nie skoon nie. Areas soos trappe en hysbak baie vuil.

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Long weekend getaway.

Cleanliness not up to standard, apartment was not clean. Areas such as stairs and lift very dirty.

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Hannelie D - Apr 2023
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
5/5
Value for money
4/5
Hannelie D
Family with young children

Rustig, uitgerus, besig.

Daar was 'n paar toerbusse wat opgedaag het en die mense het in die hotel gebly saam met ons, ons moes toe van ons eetsaal skuif na die resturant toe vir die meerderheid van ons verblyf. Dit het nie goed gegaan nie. Die resturant was nie geskik om buffet-ontbyt te lewer nie, ons het lank gewag vir ons kos en toe ons dit kry, was dit nie gaar nie. Ons moes die rest van ons vakansie ontbyt koop wat nou 'n extra koste aan ons was. Die eetsaal waar ons voorheen was, se kos was great gewees, maar toe moes ons nou skuif. Glad nie 'n lekker ervaring nie.

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Calm, rested, busy.

There were a few tour buses that arrived and the people stayed in the hotel with us, we then had to move from our dining room to the restaurant for the majority of our stay. It didn't go well. The resturant was not suitable to deliver buffet breakfast, we waited a long time for our food and when we got it, it was not cooked. We had to buy breakfast for the rest of our holiday which was now an extra cost to us. The food in the dining hall where we used to be was great, but then we had to move. Not a nice experience at all.

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Corinne V - Mar 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Corinne V
Family with young children

Baie ruim en netjies.

Dankie, ons het lekker gebly in die Beach Club. Die plekke is van baie goeie gehalte en die hotel is baie behulpsaam.

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Very spacious and neat.

Thank you, we had a great stay in the Beach Club. The places are of very good quality and the hotel is very helpful.

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Christine B - Mar 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Christine B
With spouse/partner

Great location.

Had a great stay. Location is great. Breakfast has really great options for all. Will visit again.

Heinrich S - Mar 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Heinrich S
With spouse/partner

Uitstekend.

Netjiese, skoon kamer en badkamer. Bad wat oor die see uitkyk is 'n treffer. Vriendelike personeel en heerlike ontbyt. Hou dit so.

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Outstanding.

Neat, clean room and bathroom. Bath overlooking the sea is a hit. Friendly staff and delicious breakfast. Keep it that way.

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Uys G - Feb 2023
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Uys G
With spouse/partner

Skoon en vriendelike personeel.

Restaurant personeel vriendelik en pryse baie billik.

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Clean and friendly staff.

Restaurant staff friendly and prices very reasonable.

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Anonymous Guest - Dec 2022
Overall rating
Cleanliness
2/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
2/5
Anonymous Guest
Family with teenagers

Incredibly nice in Mossel Bay.

Toilet was not flushed and smelled bad, we went to buy bleach and probably washed him 6 times. Some of the cutlery and plates and cups were dirty in the cupboard and drawer. People next to us no 806 smoked badly our flat was full of cigarette smoke all the time! Only got Netflix last day. Rooms and bathrooms are stuffy, not windows. Apartments that do not have a washing machine tumble dryer and dishwasher were quite a problem, you look for that luxury when you are on holiday. Everything else was nice, the area is perfect!

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Donovan D - Dec 2022
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
4/5
Value for money
5/5
Donovan D
With spouse/partner

Awesome setting and view.

We enjoyed the view and friendly service. We could walk where we wanted to be, thus eliminating car travel. Breakfast was outstanding. Absolutely beautiful.

Skye S - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Skye S
With spouse/partner

Baie mooi en netjiese hotel.

Uitstekende ligging. Skoon, netjies en goeie diens.

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Very nice and tidy hotel.

Excellent location. Clean, tidy and good service.

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Kobie V - Dec 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Kobie V
With friends

Baie lekker.

Sal mense aanbeveel.

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Very nice.

Will recommend people.

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Rhowen M - Nov 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Rhowen M
Large group

Baie vriendelike personeel. Diaz-strand is netjies en skoon.

Diaz Hotel and Resort is een van die beste hotelle waar ek ooit gewees het. Hulle ontbyt is baie heerlik. Slaapkamers is baie netjies en skoon.

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Very friendly staff. Diaz beach is neat and clean.

Diaz Hotel and Resort is one of the best hotels I have ever been to. Their breakfast is very delicious. Bedrooms are very neat and clean.

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Elaesar M - Nov 2022
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Elaesar M
With spouse/partner

Excellent.

We loved our stay so so much.

Dorothea K - Nov 2022
Overall rating
Cleanliness
3/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Dorothea K
With spouse/partner

Geniet.

Eenheid was nie baie skoon gewees nie.

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Enjoy.

Unit was not very clean.

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Erika K - Nov 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Erika K
With spouse/partner

Net die beste.

Kamer 1009 daai uitsig uit badkamer!

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Only the best.

Room 1009 that view from the bathroom!

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Erika H - Oct 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Erika H
With spouse/partner

Dit was baie lekker.

Mooiste see-uitsig!

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It was very nice.

Most beautiful sea view!

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Christo S - Oct 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Christo S
With spouse/partner

Pragtige ligging en vriendelike diens.

Kamers was elke dag mooi skoongemaak. Ontbyt was baie lekker, personeel was baie vriendelik en die uitsig was net iets besonders. Sal weer gaan kuier.

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Beautiful location and friendly service.

Rooms were nicely cleaned every day. Breakfast was very nice, staff were very friendly and the view was just something special. Will visit again.

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Yvonne B - Sep 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Yvonne B
With spouse/partner

Een woord: Fantasties!

Goeie ligging, pragtige seeuitsig, Goeie verskeidenheid disse vir ontbyt, vriendelike diens.

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One word: Fantastic!

Good location, beautiful sea view, Good variety of dishes for breakfast, friendly service.

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Lizelle D - Sep 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lizelle D
With spouse/partner

Die heel beste plek in Mosselbaai om te bly.

Gerieflik, netjies, skoon, vriendelike ontvangs, heerlike buffet ontbyt, lieflike restaurant om in die aande by te eet. 'n Super hotel en sal altyd terugkom.

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The very best place in Mossel Bay to stay.

Comfortable, neat, clean, friendly reception, delicious buffet breakfast, lovely restaurant to eat at in the evenings. A super hotel and will always come back.

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Thea N - Aug 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Thea N
With spouse/partner

Baie lekker en skoon akkommodasie.

Skoon en lekker akkommodasie. Kos is baie goed voorberei en word goed voorgesit.

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Very nice and clean accommodation.

Clean and nice accommodation. Food is very well prepared and well served.

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Bernice W - Aug 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Bernice W
Family with young children

Gesinsverblyf vir 1 aand.

Baie mooi hotel met die mooiste see-uitsig.

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Family stay for 1 night.

Very nice hotel with the most beautiful sea view.

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Llewellyn M - Jul 2022
Overall rating
Cleanliness
5/5
Service
4/5
Location
3/5
Safety
5/5
Value for money
5/5
Llewellyn M
With spouse/partner

Baie lekker. Mooi strand.

Mooi uitsig en lekker op die strand geleë. Daar is nie regtig winkels naby nie en jy het 'n motor nodig om êrens heen te gaan.

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Very nice. Nice beach.

Nice view and nicely located on the beach. There are not really shops nearby and you need a car to go anywhere.

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Nicola P - Jun 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Nicola P
With spouse/partner

Awesome.

Will visit again for sure and stay longer.

Johan V - May 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Johan V
With spouse/partner

Heerlike verblyf met pragtige uitsigte.

Die diens was uitstekend en die ontbyt was heerlik.

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Lovely accommodation with beautiful views.

The service was excellent and the breakfast was delicious.

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Sura S - May 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sura S
Individual traveler

Baie aangename ervaring, skitterende diens, uitstekende waarde vir geld.

Asemrowende uitsig vanaf my kamer se balkon en dit was wonderlik om met die geluid van die branders aan die slaap te raak. Gerieflike en goed toegruste kamer. Gevoel van luuksheid word geskep.

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Very pleasant experience, brilliant service, excellent value for money.

Breathtaking view from my room's balcony and it was great to fall asleep to the sound of the waves. Comfortable and well equipped room. Feeling of luxury is created.

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Derik W - Apr 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Derik W
With spouse/partner

Netjies en mooi.

Uitsig was pragtig! Kamer was baie mooi netjies en skoon en die staff is baie vriendelik. Ontbyt is net vreeslik besig in die oggende en ons moes 'n tafel buite in die hoekie vat, waar ons glad nie diens (koffie of tee) gekry het nie. Ontbyt was wel steeds baie lekker!

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Neat and beautiful.

View was beautiful! Room was very nice, neat and clean and the staff is very friendly. Breakfast is just awfully busy in the mornings and we had to take a table outside in the corner, where we got no service (coffee or tea) at all. Breakfast was still very tasty!

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Anli V - Apr 2022
Overall rating
Cleanliness
1/5
Service
3/5
Location
2/5
Safety
4/5
Value for money
3/5
Anli V
With spouse/partner

Disappointing.

Location and service disappointing, restaurant so overpriced, portions and quality atrocious. Management overall lacking hotel and restaurant. TV channels in rooms so inadequate and outdated. A cold impersonal unimpressive experience.

Angie N - Apr 2022
Overall rating
Cleanliness
4/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Angie N
With spouse/partner

Mooiste uitsig.

Ongelukkig kan gaste eers stiptelik 14:00 inboek.

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Most beautiful view.

Unfortunately, guests can only check in at 14:00 sharp.

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Cedric B - Apr 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Cedric B
With spouse/partner

Was baie lekker.

Sal Diaz vir enige persoon aanbeveel. Baie lekker gebly en diens baie goed. Sal enige tyd weer daar bespreek.

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Was very nice.

Would recommend Diaz to anyone. Very nice stay and very good service. Will book there again anytime.

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Patricia J - Mar 2022
Overall rating
Cleanliness
4/5
Service
2/5
Location
4/5
Safety
4/5
Value for money
3/5
Patricia J
Family with teenagers

The self service apartment was neat and clean, but there was a very bad smell. We contacted reception and were moved to another apartment about an hour later. Not a lot of information regarding hotel, restaurant, parking or access swimming pool given upon arrival. I found the communication very poor. I was quite disappointed.

The self-service apartment was neat and clean, but there was a very bad smell. We contacted reception and were moved to another apartment about an hour later. Not a lot of information regarding hotel, restaurant, parking or access to the swimming pool given upon arrival. I found the communication very poor. I was quite disappointed.

Michelle H - Feb 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Michelle H
With spouse/partner

What a stunning hotel. And the views are just incredible!

Very clean and tastefully decorated. Nice big room and bathroom (with a huge picture window, so you can sit in the bath and watch the waves roll in). And the view from the room and balcony are just as gorgeous.

Malieka M - Jan 2022
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Malieka M
With spouse/partner

The view from our room was spectacular and our stay was wonderful.

I would definitely recommend Diaz Hotel and Resort to family and friends. Bahia Bleu Restaurants food was amazing.

Ment D - Jan 2022
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
4/5
Ment D
Family with teenagers

Baie lekker kuier, maar hotel self se hantering van versoeke was nie op standaard nie.

By aankoms is daar 'n addisionele R600 op ons rekening geplaas. Nugter weet waarvoor, en hulle terugvoer was bloot dat die webtuiste 'n fout gemaak het. Handdoeke was ook nie voorsien nie, en de webtuiste se papierwerk het slegs aangedui dat strandhanddoeke gebring moet word. Daar was ook verskille in die inboek- en uitboektye tussen die hotel en dei webtuiste se bevestigings. Die hotel was glad nie tegemoetkomend hieroor nie en het dit voor die deur van die webtuiste geplaas. Die bogenoemde was nie rede om nie weer hier te bly nie, maar is tog iets wat mens weer oorvertel aan ander mense. Ek hoop ek kry my addisionele R600 terug.

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Very nice visit, but the hotel's handling of requests was not up to standard.

Upon arrival, an additional R600 was placed on our account. Sober knows why, and their feedback was simply that the website made a mistake. Towels were also not provided, and the website's paperwork only indicated that beach towels should be brought. There were also differences in the check-in and check-out times between the hotel and the website's confirmations. The hotel was not at all accommodating about this and placed it at the door of the website. The above was not a reason not to stay here again, but is still something that you tell other people about. I hope I get my additional R600 back.

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Elaine H - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
4/5
Elaine H
Family with young children

Die beste vakansie-atmosfeer.

Die swembad, waterpark en strand is alles binne bereik, die atmosfeer is fantasties! Die kamers is pragtig en skoon! Dit raak net baie raserig in die aande met die musiek en jongmense wat kuier. Maar verder is dit fantasties!

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The best holiday atmosphere.

The pool, water park and beach are all within reach, the atmosphere is fantastic! The rooms are beautiful and clean! It only gets very noisy in the evenings with the music and young people hanging out. But other than that it's fantastic!

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Stacey B - Dec 2021
Overall rating
Cleanliness
3/5
Service
1/5
Location
5/5
Safety
4/5
Value for money
2/5
Stacey B
Individual traveler

Loved the location but wasn't very happy with staff and hospitality at the hotel.

See stars.

Henry M - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Henry M
With spouse/partner

Dit was lekker.

Alles het goed verloop.

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It was nice.

Everything went well.

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Elna L - Dec 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elna L
With spouse/partner

Het baie goeie diens ontvang.

Baie skoon en netjies. Vriendelike personeel. Pragtige uitsig oor die see.

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Received very good service.

Very clean and tidy. Friendly staff. Beautiful view of the sea.

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Matt V - Nov 2021
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
4/5
Matt V
With spouse/partner

Baie aangename hotel.

Baie goed geleë. Goeie en vriendelike diens. Net jammer die KykNet-kanaal het nie gewerk nie.

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Very pleasant hotel.

Very well located. Good and friendly service. Just a pity the KykNet channel didn't work.

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Willem D - Nov 2021
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Willem D
With spouse/partner

Skoon en gerieflik, goeie kos.

Het nie ons bespreeking gehad nie as gevolg van 'n computer system probleem. Nie aanvaarbaar nie, hotel was volbespreek en ons is toe in 'n selfsorgeenheid gesit.

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Clean and comfortable, good food.

Didn't have our reservation due to a computer system problem. Not acceptable, hotel was fully booked and we were then put in a self-catering unit.

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David P - Nov 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
David P
With spouse/partner

Fantasties. Sal dit weer wil doen as tyd dit toelaat.

Alles was reg toe ons by hotel aankom en dit was skaars 5 minute tot ons in die kamer was. Die diens was fantasties. Die ontbyt was uitstekend en die personeel was baie behulpsaam. Die weer was uitstekend en ons kon die buitelug geniet.

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Fantastic. Would like to do it again if time permits.

Everything was fine when we arrived at the hotel and it was barely 5 minutes until we were in the room. The service was fantastic. The breakfast was excellent and the staff were very helpful. The weather was excellent and we were able to enjoy the outdoors.

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Charles V - Oct 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Charles V
With spouse/partner

Asemrowende uitsig oor die baai.

Perfekte ligging . Baie skoon en netjies kamers Perfekte ligging vir ’n wegbreek.

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Breathtaking view of the bay.

Perfect location. Very clean and tidy rooms Perfect location for a break.

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Tersia B - Sep 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Tersia B
With spouse/partner

Pragtige uitsig, vriendelike diens!

Skoon en netjies met alles wat jy nodig het.

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Beautiful view, friendly service!

Clean and tidy with everything you need.

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Lizelle D - Aug 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lizelle D
With spouse/partner

Die beste verblyf, gasvryheid, netjies en asemrowendste uitsig in Mosselbaai. Heerlike ontbyte en aandetes in hotel. Ons sien Diaz Hotel beslis binnekort weer.

Ons was al vele kere in Diaz Hotel en niemand kon hulle nog oorwin wat verblyf aanbetref in Mosselbaai nie.

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The best accommodation, hospitality, neat and the most breathtaking view in Mossel Bay. Delicious breakfasts and dinners in hotel. We will definitely see Diaz Hotel again soon.

We have been to Diaz Hotel many times and no one has been able to beat them when it comes to accommodation in Mossel Bay.

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Bessie V - Aug 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Bessie V
With spouse/partner

Stylvol en uiters gemaklike suites, fantastiese uitsig oor die oseaan.

Kwaliteit diens ontvang vanaf ontvangs tot by restaurant. Kan Diaz Hotel aanbeveel!

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Stylish and very comfortable suites, fantastic view over the ocean.

Quality service from reception to the restaurant. Can recommend Diaz Hotel!

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Anandi D - Jun 2021
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Anandi D
With spouse/partner

Aangenaam.

Mooi en skoon. Beveel aan.

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Pleasant.

Nice and clean. Recommends.

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Frederik G - May 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Frederik G
With spouse/partner

Ontspannend, rustig, heerlik.

Vriendelike personeel, mooi uitsig, netjies en skoon. Niks is te veel moeite nie. Voorstelle: DSTV meer kanale, Netflix (of smart TV, dan kan jy jou eie gebruik of jou eie DStv). Warmwater-swembad steeds nie beskikbaar nie. Waarom kan jy as hotelgas nie aan einde van jou tydjie daar die restaurant se rekening betaal nie, koppel die twee aan mekaar. Nou moet jy elke keer transaksies deursit op jou kaart. Shuttle diens, dalk na winkelsentrums 2 of 3 keer per dag.

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Relaxing, peaceful, delicious.

Friendly staff, nice view, neat and clean. Nothing is too much trouble. Suggestions: DSTV more channels, Netflix (or smart TV, then you can use your own or your own DStv). Hot water pool still not available. Why can't you as a hotel guest pay the restaurant's bill at the end of your time there, link the two together. Now you have to put transactions on your card every time. Shuttle service, maybe to shopping centers 2 or 3 times a day.

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Sharonne D - Apr 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sharonne D
Family with young children

Money well spent, wish I could have stayed longer.

The view was more than I expected, it's a beautiful place.

Elmien P - Apr 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elmien P
With spouse/partner

Padlangsvakansie

Hier het ons die beste gebly ooit! Die mooiste kamer met sy balkon met sy fantastiese uitsig op die see. Vingelek, heerlike ontbyte! Droom verblyf.

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Roadside vacation

Here we had the best stay ever! The most beautiful room with its balcony with its fantastic view of the sea. Vinglek, delicious breakfasts! Dream stay.

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Willie L - Apr 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Willie L
With spouse/partner

Wonderlik en vriendelike personeel.

Die uitsig oor die strand en see was ongelooflik mooi. Die prys wat ontbyt ingesluit het was beter as baie van die ander plekke.

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Wonderful and friendly staff.

The view of the beach and sea was incredibly beautiful. The price which included breakfast was better than many of the other places.

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Lirize B - Apr 2021
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Lirize B
Family with teenagers

Baie lekker, maar vreeslike geraas in die aande tot na 12:00.

Lawaai van mense tot na 02:00 in die oggende van mense wat daar bly maak dit bietjie onaangenaam.

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Very nice, but terrible noise in the evenings until after 12:00.

Noise from people until after 02:00 in the mornings from people staying there makes it a bit unpleasant.

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Cheryl S - Apr 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Cheryl S
With spouse/partner

Great experience.

Love the restaurant!

Henry Y - Mar 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Henry Y
With spouse/partner

Heerlik.

Heerlik gebly.

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Delicious.

Had a wonderful stay.

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Schanika G - Jan 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
4/5
Safety
5/5
Value for money
5/5
Schanika G
With spouse/partner

Baie lekker gebly.

Op die strand. Restaurant het heerlike kos.

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Very nice stay.

On the beach. Restaurant has delicious food.

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Frederik G - Jan 2021
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Frederik G
With spouse/partner

Pragtige ongewing, lekker gekuier.

Uitstekende ligging, pragtige uitsig, puik diens.

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Beautiful environment, nice visit.

Excellent location, beautiful view, great service.

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Marius V - Dec 2020
Overall rating
Cleanliness
3/5
Service
3/5
Location
2/5
Safety
1/5
Value for money
2/5
Marius V
Family with teenagers

Pretpark langsaan begin van vroeg tot laat oorverdowende musiek. Diaz Hotel se Pirates bedien 7 dae 'n week drank met gepaardgaande lawaai.

Matriekafskeid in hotel gehou met gepaardgaande voertuie wat lawaai.

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Amusement park next door starts deafening music from early till late. Diaz Hotel's Pirates serves drinks 7 days a week with accompanying noise.

Matric farewell held in hotel with accompanying vehicles making noise.

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Evan C - Dec 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Evan C
With spouse/partner

Gesellig

Baie lekker. Sal beslis weer besoek.

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Sociable

Very nice. Will definitely visit again.

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Willem S - Nov 2020
Overall rating
Cleanliness
1/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Willem S
With friends

Oornag verblyf.

Neem eie handoeke, eenheid 1001 verwaarloos, van die meubels het sigaret brandkolle op, gedeeltes van die plafon het mufkolle op. Oorprys en kan beter kry in Diaz. Verder moet eenheid reëls en regulasies mooi gelees word, want wat onverwags was, was die R 1500 breekskade deposito. En sou jy een van die reëls oortree word deposito vir dit aangewend. Voorts moet iemand eenheid inspekteer voor jy kan uitklok. Maar niemand is beskikbaar nie. Sal ek weer daar gaan bly? Ek twyfel.

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Overnight accommodation.

Take own towels, unit 1001 neglected, some of the furniture has cigarette burn spots, parts of the ceiling have mold spots. Overpriced and can get better in Diaz. Furthermore, unit rules and regulations must be read carefully, because what was unexpected was the R 1500 breakage deposit. And should you break one of the rules, a deposit will be applied for it. Also, someone must inspect the unit before you can check out. But no one is available. Would I stay there again? I doubt it.

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Magriet D - Oct 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Magriet D
Family with teenagers

Baie rustig en uitsig fantasties.

Baie lekker ontspannende plek sal dit vir enige iemand aanbeveel.

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Very peaceful and fantastic view.

Very nice relaxing place would recommend it to anyone.

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Annelie C - Sep 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Annelie C
On business

Mooi, netjies en baie vriendelike personeel en diens

Die personeel is almal baie vriendelik en die diens is ook flink. Die hele hotel en die kamers is baie mooi netjies en skoon.

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Nice, tidy and very friendly staff and service

The staff are all very friendly and the service is also fast. The whole hotel and the rooms are very nice, neat and clean.

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Thembisa Q - Sep 2020
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Thembisa Q
With spouse/partner

We had the great time wish I could visit again

The hotel is so clean and neat staff is friendly I wish I had a longer stay

Renay M - Mar 2020
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
5/5
Value for money
1/5
Renay M
With spouse/partner

Dit was rustig en alles en secure.

Maar hulle sal regtig iets omtrent hulle kakkerlakke doen, dit het ons afgesit, want hulle was tot in die bed. Ons het met bestuurder gepraat, maar daar was geen verandering. Hulle sal kliënte verloor.

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It was peaceful and everything and secure.

But they would really do something about their cockroaches, that put us off because they were in the bed. We spoke to manager but there was no change. They will lose customers.

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Rita P - Dec 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Rita P
Family with young children

It was a royal experience.

We will definitely go back to Diaz Hotel. The view is magnificent and the apartment is very modern and clean.

Esté N - Oct 2019
Overall rating
Cleanliness
1/5
Service
1/5
Location
1/5
Safety
1/5
Value for money
1/5
Esté N

Geen.

Ek het probeer om my verblyf te skuif na 'n ander datum, maar is deur die webtuiste ingelig dat Diaz hotel my datums sal skuif, maar dat ek steeds my deposito verloor omdat ek dit 29 dae voor die besprekingsdatum wou doen. So nee. Ek sal nie by hulle bly nie en hulle definitief nie aanbeveel nie.

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No.

I tried to move my stay to another date but was informed by the website that Diaz hotel will move my dates but that I still lose my deposit because I wanted to do it 29 days before the booking date. So no. I will not stay with them and definitely do not recommend them.

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Lizelle D - Jul 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lizelle D
With spouse/partner

Puik kliëntediens en asemrowende uitsig.

Nog nooit enige klagtes gehad oor Diaz Hotel en altyd 'n tevrede kliënt wanneer ons vertrek. Die ontbyt in die oggende is 'n groot wenner.

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Great customer service and stunning view.

Never had any complaints about Diaz Hotel and always a satisfied customer when we leave. The breakfast in the mornings is a big winner.

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Annelien V - Jul 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
4/5
Annelien V
On business

Sien sterre.

Skoon, vriendelike diens en pragtige uitsig.

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See rating.

Clean, friendly service and stunning view.

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Bertie V - Jun 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
4/5
Safety
4/5
Value for money
2/5
Bertie V
With spouse/partner

Stunning view.

Stunning view but a little too expensive.

Alex W - May 2019
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
5/5
Alex W
With spouse/partner

Lekker.

Net lank gewag om in te gaan na jou kamer toe.

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Nice.

Just waited a while to go to the room.

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Takkies F - May 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Takkies F
Family with young children

Baie baie lekker.

Baie dankie Diaz Hotel vir 'n lekker verblyf. Sien julle gou weer.

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Very very nice.

Thank you very much Diaz Hotel for a nice stay. See you again soon.

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Manie S - May 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Manie S
With spouse/partner

A fantastic hotel to stay at, awesome value for money.

The staff is exceptionally friendly and helpful, the location is perfect. I will always return.

Marieta S - May 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marieta S
With spouse/partner

Rustig.

Hulle kan net handdoeke in kamers sit. Het afgevlieg spasie is min moes toe handdoeke gaan koop. Hulle kan opsies gee of jy jou self wil skoon maak of jy betaal vir een. Ek sou betaal vir een want jy gaan om te rus. Lieflike plek

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Peaceful.

They can only put towels in the rooms. Did fly off space was little when to buy towels. They can give you options whether you want to clean yourself or pay for one. I would pay for one because you are going to rest. Lovely place.

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Frikkie S - Apr 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Frikkie S
With spouse/partner

Baie lekker en rustig.

Baie lekker op die strand. Restaurante binne hotel. Ontvangspersoneel baie vriendelik en hulpvaardig.

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Very nice and quiet.

Very nice on the beach. Restaurants inside the hotel. Reception staff very friendly and helpful.

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Charleen O - Apr 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Charleen O
Family with young children

Stunning uitsig, mal oor die plek.

Ons is weer binnekort terug.

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Stunning view, love the place.

We will be back again soon.

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Jacques B - Apr 2019
Overall rating
Cleanliness
3/5
Service
5/5
Location
3/5
Safety
2/5
Value for money
3/5
Jacques B
With spouse/partner

Veroudered.

Die hotel lyk of dit begin verouder en daar is baie klein dinge wat nie reg is nie en “af” voel.

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Obsolete.

The hotel looks like it is starting to age and there are many small things that are not right and feel "off".

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Diaz Hotel and Resort 's response

Baie dankie vir u terugvoer geplaas. Die Diaz Hotel & Resort het die afgelope jaar deur 'n uitgebreide renovasie proses gegaan waartydens al 86 kamers opgegradeer is, badkamers inkluis. Verdermeer was alle publieke areas ook deel van die projek. Ons sal dit waardeer indien u vir ons 'n e-pos kan stuur om presies te kan spesifiseer waar u voel dat die hotel en dit wat ons aanbied, verouderd voorkom sodat ons onmiddelik aandag daaraan kan skenk.

Diaz Hotel and Resort
Sanette B - Apr 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sanette B
With spouse/partner

Dit was absoluut fantasties.

Die plek was eenvoudig baie mooi, skoon, goed uitgerus en die view was asemrowend! Ek sal dit enige tyd aanbeveel.

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It was absolutely fantastic.

The place was simply very nice, clean,. We were well rested and the view was breathtaking! I would recommend it anytime.

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Diaz Hotel and Resort 's response

Dankie vir die tyd geneem om u terugvoer te plaas.
Ons is bly om te hoor dat u 'n fantastiese tyd by die Diaz Hotel & Resort gehad het en sien uit na u volgende besoek.

Diaz Hotel and Resort
Sarel S - Mar 2019
Overall rating
Cleanliness
4/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
2/5
Sarel S
Family with teenagers

Ons was slegs vir 2 aande daar gewees, maar het lekker gebly.

Diaz Hotel is ideaal geleë met 'n verskeidenheid van aktiwiteite in die omgewing. Die hotel en wooneenhede was skoon en ons het heeltyd veilig gevoel. Baie lekker gekuier. As ek enigsins kritiek kan lewer - ons was nie bewus van die feit dat daar geen handdoeke beskikbaar sou wees nie (effe van 'n bummer met 4 kinders) en ons selfsorg-eenheid was links onder in hoek - kon nog steeds see sien, maar sjoe, kan net dink hoe dit hoër op moes lyk.

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We were only there for 2 nights, but had a nice stay.

Diaz Hotel is ideally located with a variety of activities in the area. The hotel and accommodation units were clean and we felt safe at all times. Had a great time. If I can criticize at all - we were not aware of the fact that there would be no towels available (bit of a bummer with 4 kids) and our self catering unit was in the bottom left corner - could still see sea but wow, can only imagine how it must have looked higher up.

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Jaco P - Mar 2019
Overall rating
Cleanliness
4/5
Service
2/5
Location
5/5
Safety
5/5
Value for money
4/5
Jaco P
Family with teenagers

Van rooi na 'n lekker ontspannende naweek.

Inboek tyd is 14:00. Na 9 ure op die pad kom ons 13:00 by ons bestemming. So gehoop ons kon net afpak en ontspan, ongelukkig sê die dame by ontvangs ons moet weer oor 'n uur terugkom om in te boek. Oukei, dit is die reël, val daarby in. 14:00 is ons weer daar. Doen die formaliteite, kry die sleutel en beweeg na ons eenheid toe. Daar gekom vind ons die skoonmaker is nog besig om skoon te maak, eenheid is vuil. Ons staan rond. 20 min later kom 'n persoon wat vir ons 'n ander eenheid aanbied. Dankie tog. Skuif weer al die bagasie na die nuwe eenheid. Mooi skoon gerieflik pragtige uitsig. 15:00 kan ons vakansie begin. Saterdag is die hotelswembad wat as 'n pluspunt verkoop word ongelukkig verbode a.g.v 'n privaat funksie. Geen hotelgas mag dit gebruik nie. Glad nie reg teenoor die gaste nie. Dit was net die 3 punte wat my warm onder die kraag gemaak het. Kos uit die restaurant puik. Goeie waarde vir geld.

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From red to a nice relaxing weekend.

Check-in time is 14:00. After 9 hours on the road we arrive at our destination at 13:00. So hoped we could just unpack and relax, unfortunately the lady at reception says we have to come back in an hour to book in. Okay, that's the rule, fall in with it. 14:00 we are there again. Do the formalities, get the key and move to our unit. Once there we find the cleaner still cleaning, unit is dirty. We stand around. 20 minutes later a person comes who offers us another unit. Thank goodness. Move all the luggage to the new unit again. Nice clean comfortable beautiful view. 15:00 we can start our holiday. On Saturday, the hotel swimming pool, which is sold as a plus point, is unfortunately prohibited due to a private function. No hotel guest may use it. Not fair to the guests at all. It was only the 3 points that got me hot under the collar. Food from the restaurant great. Good value for money.

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Linda G - Mar 2019
Overall rating
Cleanliness
3/5
Service
3/5
Location
5/5
Safety
5/5
Value for money
3/5
Linda G
On business

Aangenaam, net bietjie raserig en badkamer kry geen vars lug.

Woonstel is stunning, maar groot afbreuk word gemaak weens donker hoofslaapkamer en badkamer. Badkamer kry ook geen vars lug. Alles bly klam. Personeel raas baie in gange vroegoggend.

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Pleasant, just a bit noisy and bathroom doesn't get any fresh air.

Apartment is stunning, but a big detraction is made due to dark master bedroom and bathroom. Bathroom also gets no fresh air. Everything stays moist. Staff make a lot of noise in corridors early in the morning.

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Carl V - Mar 2019
Overall rating
Cleanliness
5/5
Service
3/5
Location
5/5
Safety
3/5
Value for money
3/5
Carl V
With spouse/partner

Nice place to stay.

Right on the beach, very clean, good food in restaurant.

Ilze K - Mar 2019
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
4/5
Value for money
4/5
Ilze K
With friends

Altyd lekker om in Diaz Hotel te bly, beste uitsig, mooi kamers, lekker ontbyt, sentraal geleë.

Beste uitsig, mooi, netjiese kamers en badkamers. Lekker ontbyt, gerieflik naby alles geleë. Hoop nie die prys gaan binnekort op nie.

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Always nice to stay in Diaz Hotel, best view, nice rooms, nice breakfast, centrally located.

Best view, nice, tidy rooms and bathrooms. Nice breakfast, conveniently located near everything. Hope the price doesn't go up anytime soon.

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Diedre C - Feb 2019
Overall rating
Cleanliness
4/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Diedre C
With spouse/partner

Room service food was appalling, service was friendly but inconsistent.

The quality/hygiene standards of the kitchen need a serious going over. We ordered room service 3 times and every single time the food was inedible: greasy, badly prepared. The recycling of previous day's food in the buffet breakfast area bordered on dangerous. Processes need to be instituted to stop over-catering and dealing with leftovers. I am sure the same fruit salad was served to us for over a week as was the butter which tasted rancid. Too much greasy food in the cooked section - no alternatives for those on a fat free diet. Some days we were served tea an coffee at our tables and others not. Twice we had to phone reception to get more toilet paper because it had not been replenished (seriously)!

Marjory M - Feb 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Marjory M
Family with young children

Simply love the location.

Lovely view, child friendly, definitely going back there again.

Lorinda B - Feb 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Lorinda B
With spouse/partner

Baie tevrede met verblyf en sal dit aanbeveel vir ander.

Ons het baie lekker by die Diaz hotel gebly, die personeel is baie vriendelik en behulpsaam en ons sal beslis weer daar tuis gaan.

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Very satisfied with the accommodation and will recommend to others.

We had a great stay at Diaz Hotel. The staff is very friendly and helpful and will go back.

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Christi D - Feb 2019
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
5/5
Value for money
5/5
Christi D
Individual traveler

Die uitsig was asemrowend.

Alles was baie skoon en netjies. Personeel was vriendelik.

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The view was breathtaking.

Everything was clean and neat. Staff was friendly.

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Anonymous Guest - Feb 2019
Overall rating
Cleanliness
4/5
Service
1/5
Location
4/5
Safety
4/5
Value for money
3/5
Anonymous Guest

Uncomfortable.

It took me 2 hours to go through the 3 page inspection and a lot of the stuff on the list is out of date and messed up.

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Angela L - Jan 2019
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
4/5
Angela L
With spouse/partner

Excellent service.

We had some issues with our booking and where we were placed. Before booking make sure you fully understand what you're getting and what you will need to bring.

Nico E - Jan 2019
Overall rating
Cleanliness
4/5
Service
5/5
Location
5/5
Safety
3/5
Value for money
5/5
Nico E
Family with young children

The most relaxing holiday.

The views are spectacular. The rooms are very clean and the staff is friendly. The breakfast was definitely the best. I would recommend Diaz Beach Hotel any day. The only bad experience we had was at the pool, it's not just for hotel guests as advertised. Other holiday goers who were clearly not staying in the hotel that occupied the beach loungers at the pool from 5 am only arriving at 12 pm and leaving at 4 pm. There was absolutely no control at the pool's gate. Also the walk through at the hotel's entrance by random people was a big irritation as the lobby was crowded most of the time.

Dorothy M - Jan 2019
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Dorothy M
Family with young children

Awesome.

Ontbyt bietjie teleurstellend (geregte nie elke dag baie vars nie), maar verder awesome.

Elna L - Dec 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Elna L
With spouse/partner

Die diens by Diaz Hotel is baie goed, al die personeel is vriendelik en behulpsaam en alles is skoon en netjies.

Die ontbyt by die hotel is van top gehalte sowel as die diens en die diens wat ons by al die personeel gekry het was baie goed. Hulle almal verdien 'n pluimpie. Dankie dat julle ons verbly so aangenaam gemaak het.

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The service at Diaz Hotel is very good, all the staff are friendly and helpful and everything is clean and tidy.

The breakfast at the hotel is of top quality as well as the service and the service we received from all the staff was very good. They all deserve a thumbs up. Thank you for making our stay so pleasant.

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Liezl W - Dec 2018
Overall rating
Cleanliness
3/5
Service
3/5
Location
4/5
Safety
4/5
Value for money
3/5
Liezl W
Family with young children

Baie aangenaam, behalwe as iets skeefloop, dan is dit 'n groot gesukkel!

Ons het reeds 'n jaar vooruit ons verblyf vir Desember 2018 bespreek. Onvoorsiene omstandighede het ons genoodsaak om ons verblyf met 3 van die 10 dae te verkort. Die reëlings rondom verminderde dae was minder aangenaam en 'n frustrasie om gereël te kom.

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Very pleasant, except if something goes wrong, then it's a big hassle!

We have already booked our accommodation for December 2018 a year in advance. Unforeseen circumstances forced us to shorten our stay by 3 of the 10 days. The arrangements around reduced days were less pleasant and a frustration to get arranged.

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Karin D - Dec 2018
Overall rating
Cleanliness
5/5
Service
1/5
Location
5/5
Safety
5/5
Value for money
3/5
Karin D
Family with young children

Die verblyf was netjies, skoon en geskik.

Die woonstel was baie netjies en ruim met lieflike gemaklike beddens. Wonderlike see-uitsig. Geen briket-braaigeriewe op die stoepie nie. Die kombuis was baie swak toegerus. Slegs 4 van elk - letterlik 4 teelepels. Daar is plek vir 'n skottelgoedwasser, maar daar is geen. Daar word glad nie die opsie van skoonmaakdienste gegee deur die hotel nie. Jy mag ook nie iemand van buite kry om te kom skoonmaak nie - dit is nie toelaatbaar nie. Die gebou is baie raserig. Alles weergalm. Deure wat klap. Baie swak ventilasie in die slaapkamers. Die parkeerarea is baie onprakties. Ons het gewoon op die vierde vloer. Ons parkering was op die 4de vloer buite. Daar is geen parallelle-ingang tussen die parkeerarea en jou vloer waar jy woon nie. Jy moet weer sak derde vloer toe om te kan inkom by die gebou. Die trappe in die parkeerarea is gesluit vir gebruik, so jy moet in die pad stap waar die karre ry om by die derde vloer se ingang te kom. Met bagasie of inkopies is dit ongemaklik. Ons het die heel week op die buite parkering gestaan by die derde vloer se ingang. Jou waentjie en jou kar is ook vêr van mekaar verwyder, want waentjie-staanplek is weer net op die derde vloer. Ons het 'n goeie prys betaal per nag, want ek het meer as 'n jaar vooruit bespreek, maar ek sal nie weer hierdie woonstelle bespreek in die toekoms nie. Ek sal dit ook nie regtig aanbeveel inaggenome al die faktore wat vir my belangrik is vir vakansie gemak nie.

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The accommodation was neat, clean and suitable.

The apartment was very neat and spacious with lovely comfortable beds. Wonderful sea view. No briquette braai facilities on the stoepie. The kitchen was very poorly equipped. Only 4 of each - literally 4 teaspoons. There is room for a dishwasher, but there is none. The hotel does not offer the option of cleaning services at all. You may also not get someone from outside to come and clean - this is not permissible. The building is very noisy. Everything echoes. Slamming doors. Very poor ventilation in the bedrooms. The parking area is very impractical. We lived on the fourth floor. Our parking was on the 4th floor outside. There is no parallel entrance between the parking area and your floor where you live. You have to drop down to the third floor again to enter the building. The stairs in the parking area are closed for use, so you have to walk in the road where the cars drive to get to the third floor entrance. With luggage or shopping it is inconvenient. We have been standing in the outside parking lot at the third floor entrance all week. Your pram and your car are also far removed from each other, because pram parking is again only on the third floor. We paid a good price per night as I booked over a year in advance, but I will not book these apartments again in the future. I wouldn't really recommend it either considering all the factors that are important to me for holiday comfort.

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Noelene H - Dec 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Noelene H
Family with young children

Fantastic view of the ocean!

The location is the best part, the beach is on the doorstep. The little restaurant on the ground was lovely and convenient and a convenience shop within walking distance. The hot pools were a few meters from the hotel which is recommended for children. Staff is exceptionally friendly and helpful, good value for a 3 star hotel.

Graham B - Nov 2018
Overall rating
Cleanliness
5/5
Service
4/5
Location
5/5
Safety
3/5
Value for money
4/5
Graham B
With spouse/partner

Aangenaam. Onverbeterlike uitsig.

Parkering in parkeer-garage is totaal onprakties en onveilig vir senior burgers.

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Pleasant. Unbeatable view.

Parking in the parking garage is totally impractical and unsafe for senior citizens.

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Johan S - Oct 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Johan S
With spouse/partner

Baie netjies, mooiste see-uitsig, vriendelike werknemers.

Die moeite werd gewees. Skoon, netjiese selfsorg-eenhede.

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Very tidy, most beautiful sea view, friendly employees.

It was worth it. Clean, tidy self-catering units.

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Bertie V - Oct 2018
Overall rating
Cleanliness
3/5
Service
2/5
Location
5/5
Safety
4/5
Value for money
3/5
Bertie V
With spouse/partner

Kalmerend en rustig.

Netjiese hotel met 'n kalmte van die see se gedreun.

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Calming and peaceful.

Neat hotel with the calming atmosphere of the ocean's roar.

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Charmaine S - Oct 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Charmaine S
With spouse/partner

Heerlik veral die ontbyt, die restaurant se kos was ook heerlik. Die kamer was ook baie netjies.

Ons was baie bly om in ons taal, Afrikaans bedien te word.

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Delicious, especially the breakfast, the restaurant's food was delicious as well. The room was also very neat.

We were very happy to be served in our language, Afrikaans.

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Beatri F - Oct 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Beatri F
Family with young children

Netjies, skoon en gemaklik.

Baie vriendelike en behulpsame personeel sal vir seker teruggaan.

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Neat, clean and comfortable.

Very friendly and helpful staff will go back for sure.

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Jacob L - Oct 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Jacob L
Family with young children

Onbeskryflik lekker.

Ons het die verblyf terdeë geniet.

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Unbelievably enjoyable.

We really enjoyed the stay.

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Diaz Hotel and Resort 's response

Baie dankie vir die tyd wat u geneem het om terugvoer te plaas. Ons is baie bly om te hoor u het u welverdiende vakansie geniet by die Diaz Hotel and Resort se selfsorg eenhede en sien uit na u volgende besoek.

Diaz Hotel and Resort
Sophia S - Sep 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sophia S
With spouse/partner

Dit was fantasties.

Die verblyf was wonderlik en buffet ontbyt uit die boeke. Kliëntediens was ook uitstekend. Sal definitief weer daar gaan bly.

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It was fantastic.

The accommodation was wonderful and buffet breakfast from the books. Customer service was also excellent. Will definitely stay there again.

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Cindy B - Sep 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Cindy B
Family with teenagers

Aangenaam.

Daar was 'n paar klein probleme maar hulle het ons spoedig gehelp om ons verblyf gesellig te maak.

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Pleasant.

There were some small problems but they quickly helped us to make our stay cozy.

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Diaz Hotel and Resort 's response

Baie dankie vir u wonderlike gesindheid en verstaan. Gaste soos u maak ons werk sommer baie makliker. Ons sien uit na u volgende besoek.

Diaz Hotel and Resort
Sibonise M - Sep 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Sibonise M
With friends

Beautiful, clean and spacious apartment.

The service at the reception was excellent. The room was exactly what I saw on the site, my expectations were met.

Diaz Hotel and Resort 's response

Thank you very much for taking the time to post your feedback. We look forward to welcoming you back sometime soon!

Diaz Hotel and Resort
Charles M - Aug 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Charles M
On business

Lekker.

Goeie verblyf, sakpasprys, op die see.

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Nice.

Good accommodation, pocket-friendly price, on the sea.

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Diaz Hotel and Resort 's response

Ons is bly om te hoor u het fasiliteite, etes en verblyf na wense gevind en sien uit na u volgende besoek!

Diaz Hotel and Resort
Welmireana H - Aug 2018
Overall rating
Cleanliness
5/5
Service
5/5
Location
5/5
Safety
5/5
Value for money
5/5
Welmireana H
Large group

Asemrowend.

Alles was soos beskryf in die advertensie.

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Breathtaking.

Everything was as described in the ad.

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Diaz Hotel and Resort 's response

Baie dankie vir die tyd geneem om u terugvoer te plaas. Dit was baie lekker om u groep by die Diaz Hotel and Resort se selfsorgeenhede te verwelkom en sien ons uit na u volgende besoek!

Diaz Hotel and Resort
Abraham H - Aug 2018
Overall rating
Cleanliness
5/5
Service