Ambiance Apartment

Ambiance Apartment se terugvoer

Dear Shahid, you and Gavin were very special people and it was a pleasure meeting you both.
Cas and I are delighted that you enjoyed your stay at Ambiance. We would love to meet up with you in the future again. Pity Windhoek is so far!
Thank you so very much for taking some of your precious time to write us a review.

Much appreciated.
Love, Mignon.

Ambiance Apartment se terugvoer

Beste Lynne,

Baie dankie vir die terugvoer, ons waardeer dit baie dat jy die tyd gegeem het om die resensie vir ons te skryf. Jy sal altyd welkom wees.

Ons sien uit daarna om jou weer te sien.

Baie groete,
Cas en Mignon

Ambiance Apartment se terugvoer

Hi Frani, it is unfortunate that you feel that way.
Please note that Ambiance Apartments takes all their guests seriously and we want every guest to have an enjoyable experience at our accommodation. We can confirm we have a cleaning service who service the apartments whenever guests check out and before they check in. We can also confirm we always do a quality check before guests arrive as well as offering them a personal welcome and tour of the apartment. We can also confirm the kitchen utensils is of good standard and 3 of the machines are brand new.
Kindly note with regards to your breakage deposit. This could not be paid on time due the fact that you supplied us with the incorrect bank details resulting in the deposit not being paid at the stipulated time.
We also advised you at the time we were leaving the country for 3 weeks, therefore we arranged a later payment date with you and always in contact with you.
Kindly note we do value our guests and do not debate any issues on online due to confidentiality and respect.
Thank you for your review we will be in contact with you shortly.

Ambiance Apartment se terugvoer

Thank you to you James and your Mom for taking the time to write a review. We hope that you did well, competing in the Cape Argus????
We are glad that you liked the spaciousness and location of Ambiance. I agree that it is a very quiet and safe area, with the bus stop a few meters away, next to de Waal Park. Did you know about the Free Sunday afternoon music concerts in the Park? The Red City Tour bus stop is also only a block or two further down the road. Our guests also comment on the close proximity of the beautiful Garden Centre where amongst others one can hire DVDs, to use on the DVD player provided with the TV. As Ambiance is situated against the foot hill of Table Mountain in a very green belt will many trees, the TV reception is not perfect. Fortunately most visitors to Cape Town seem to find many other things to do and interesting places to visit in our beautiful Cape Town area.
All our guests always say Ambiance is like a home from home and compliment us on the decor.
I agree that 5 star hotels are definitely the choice of some. Others, however, like feeling at home in a safe area, where they can cut costs by preparing their own meals.
Kind regards, Mignon.

Ambiance Apartment se terugvoer

Thank you dear Nadia, for your great review. We are so happy to hear that you enjoyed your stay at Ambiance and we look forward to welcoming you again. Thank you too, for leaving everything so spotless!! When we went to clean yesterday, it appeared as if nobody had even been there! And you guys were there for 5 nights. Thank you!! Thank you!!

Ambiance Apartment se terugvoer

Baie dankie Denise....I appreciate your review more than you will ever know!!
Unhappy people have time for negative reviews.
The happy ones, are enjoying life to the full and don't often write reviews on the internet, only in my guest book.

Ambiance Apartment se terugvoer

Liewe Andre, ons prys dit om hoog dat jul die veiligheid en stilte ervaar en geniet het.
Dit is steeds al die jare nog so stil in Oranjezight en die mense in beheer van die klein woonstel blok, hou dit so....Hulle is nogal streng, maar ons is soooo dankbaar daarvoor!! Ons waardeer dit baie dat jul die 5 sterre vir alles gegee het! Baie, baie dankie daarvoor!!
Dit is so n plesier vir ons om sulke tevrede gaste te ontvang en te huisfes. Ons hoop om julle gou weer te ontvang in die Kaap.
Die DStv syn is baie sleg, omdat Ambiance in so n boomryke area is, met die wonderlike prag vanTafelberg n bietjies te naby vir perfekte DSTV syne!
Daaroor het ons die DVD aangeskaf en die "Gardens Centre" met al die wonderlikste winkels, plus n DVD winkel is 5 minute se stap vanaf Ambiance....
Tot weersiens en nogmaals baie dankie,
Vriendelike groete, CJH van WYK, Paarl.

Ambiance Apartment se terugvoer

Thank you for your wonderful review concerning Ambiance Apartment in Cape Town. I agree it is amazingly quiet, safe and green, for a city centre location and is within walking distance to all Cape Town has to offer. The apartment is cool in the summer and warm in the winter, which is another plus! We regret that we were not clear about the balance payment, although the other information regarding the refundable deposit of R500.00 and the time of arrival and the time of departure were available to the guests. We look forward to welcoming you to Ambiance again in the future and will ensure that all the relevant information will be provided prior to your arrival.

Kind regards,
Mignon van Wyk

Ambiance Apartment se terugvoer

Beste Atri,

Ons is so gelukkig dat julle jul verblyf in Ambiance so geniet het. Dit is vir ons baie belangrik dat ons gaste gelukkig is. Baie dankie vir die vriendelike voorstel, daar is intussen 'n reling geinstalleer om aan vas te hou, as 'n gas homself uit die bad uit moet optrek. Ons gaan ook werk maak daarvan om 'n reling vir die stort te installeer. Hoop om julle weer te sien en dat alles dan nog beter sal wees.

Groete,
Mignon

Ambiance Apartment se terugvoer

Thank you for your wonderful review! We hope to see you soon again. We do supply hot water bottles and an electric blanket in the bedroom cupboard. I just regret, that I did not especially mention it. When next you visit the fair Cape, please remind me to show you which cupboard to look in? I apologize for the lack of internet connection. As a result of all the many tall trees and being in such close proximity to Table Mountain, the signal is not very strong.
We have also found that (in the case of cellphones these days), most guests have their own modum/toggle for travelling purposes.
Ambiance looks forward to welcoming you again some day.
Kind regards, M v W